Problems with Linkpoint

Anybody else have problems with them

[fivaxis]

Anybody ever have problems with Linkpoint? I've had my account for a little under a month now. I go to login tonight and I can't get in. I know my password, it's the same password I use on everything. Caps lock isn't on or anything and I try several times without success.

So I call them up and they say they'll need to reset the password and that it can take up to 24 hours! Ok I guess I'll have to wait. So later I decide to run a test transaction (should have done this in the first place) and I get this error - Error (Merchant config file is missing, empty or cannot be read).

So I call them up again and he said it's because he reset the password and it will take from 5-24 hours. So basically I have a day with no sales and it's rather frustrating.

This 24 hour thing sounds like BS to me, not to mention there's absolutely no reason why my password should not work. I'm going to see what's going on in the morning and call them again if it's not working.

[fivaxis]

I (hopefully) have figured this out through calls with Cardservice International. When I first set up my account they had the wrong bank account #. I had that changed, apparently they had to re-activate my account and it will take 1-2 days.