IKOBO - any idea what's happening

can't withdraw - no answers to emails - chat help offline

[brigrove]

I have used www.iKobo.com since August and they have always been reliable, but now there seems to be abug in their system so that I can't withdraw money to my iKard

- no answers to emails (they are usually very slow at this)

- chat help offline (due to number of inquiries!)

Anyone know anything?

[Essex_boy]

I registered with them but have yet use it - thought I see what happens. Ill be followig this thread with interest.

[unhappy customer]

Ikobo is terrible.

There's never anyone online to respond to the online help function on their website.
No one answers the phone.
They take weeks and weeks to answer e-mails.

I've been trying to redeem a merchant bonus they offered me by e-mail back in November and I only get the run around....that is, when they find the time to answer my e-mail inquiries.

And now they're trying to tell me the offer wasn't valid, even after presenting evidence it was and receiving previous e-mail confirmations that the bonus offer would be credited at the end of the month (back in December).

I strongly suggest anyone looking for a payment processor to stick with the buy boys... Paypal, et. al. The fee extra cents in fees is worth it if you can avoid the frustrations of iKobo.