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I am looking at setting up a new website (currently underway) where we would like to sell one product, a book. We may also use this feature to take donations (we are a nonprofit). What is the best solution for soemthing like this? Should I use a thrid party? It seems like an awful lot of money for one product.
Or shoudl I build a separat online store site? This also seems like overkill for one product and donations.
I want to to be safe and secure and obviously, the cheaper the better.
Any ideas are welcome.
I vote PayPal - in this instance. :-)
Paymate has lower fees than paypal but is currently only offered to sellers with Australian bank accounts.
From reading the announcements on the paymate website however, it seems that they are about to spread their wings globally so that website owners in any country will soon be able to use it for payments in $USD. This would give some much needed competition to paypal for smaller websites that don't need full scale payment gateways.
Hope this helps
P.S. Google Add Words is a good place to start advertising but once again take your time do your research and it will work.
[edited by: TallTroll at 1:23 pm (utc) on Jan. 19, 2004]
[edit reason] tidy up [/edit]
Paypal relies on your customers registering for Paypal befire buying - which is not only evil but slashes conversion rates.
mals-e - not of that. Slick kit IMHO.
another way to put it , If i were to ask 'what rates/prices do mails-e charge for cc transaction' would this question make sense?
Is anyone using mals-e with a merchant to accept credit cards directly? How does that work for you? Easy to setup?
Yes, I use the Mals premium account ($6/month) to link directly to my Authorize.net based payment gateway. Setup was really easy and it works quite well.
Mals is a easy and CHEAP way to get started with a shopping cart, though you may find it somewhat limiting as time goes on.
I've been looking around for a new shopping cart that works basically like Mals, except having the additional capabilities of:
* Real gift certificates.
* Ability to apply standing discounts on a per-account basis (e.g. I want to give certain individuals a flat 15% off their merchandise, always).
* Ability to allow, but not require, someone to create an account, which would allow them to see all of their orders, check shipping status, etc.
* Better integration with Quickbooks
Get your domain name & at the same time you can set up a small 1-5-page website from templates. Probably under $100. Can do ecommerce also. I have set up a few sites for friends that simply want the prestige of having a professional looking website for their biz cards. Lawyers , accountants and such....
First, we had a really really really hard time getting people to donate online with PayPal. In about two years of trying, we got maybe a half-dozen donations this way. Now admittedly, our nonprofit organization was an unusual one, surrounded by controversies, and we had a difficult time with fundraising regardless of the venue. But we did much better with mail-in donations, and also with door to door solicitations. But I don't think the problem with online donations was all about traffic. We were running a newspaper, with an online version also available. We got pretty good traffic.
The problem, I think, was largely PayPal. People don't want to sign up with a payment service just to make a donation, or to make a simple payment. The process of becoming a PayPal member (for potential donors) is relatively complicated and time-consuming. All they really want to do is give somebody their credit card number and get on with their lives. But PayPal asks for much more, and I think people find it very intimidating.
We had better luck selling our book online, but I believe sales of the book would have been higher had we used a more conventional merchant account system that does not ask purchasers to jump through so many hoops.
I have recently become increasingly frustrated with PayPal. First, I had a problem trying to resolve a purchase I made using my PayPal account. It was an e-bay purchase of software. The software turned out to be a crude bootleg copy, not at all as described. PayPal's policy is to not get involved unless the product is not delivered. So if you order a diamond and get a lump of coal, tough-luck buddy. PayPal won't touch your case. E-Bay was not much better, and it took a long, long time to resolve the dispute. I got most of my money back from e-bay, but it was a nightmarish ordeal. Then, E-bay bought PayPal. With these two sleeping in the same bed, who knows what good things will be spawned ...
But getting back to PayPal. My latest problem is that they won't let users have more than one account. So if you have a nonprofit and a for-profit business, as I do, you apparently can't set up two PayPal accounts. Actually, you can, but I'm finding out that you're not supposed to. Or maybe I am finding out that there is a certain way to do it, and I am apparently not doing it right. I think I managed to do it by using different credit cards to set up the acoounts. I may have also given PayPal different addresses. Not sure now.
The second account was for my for-profit business. My for-profit business actually has two distinct divisions. I sell bumper stickers on one web site. I sell chair casters on another site. All the money goes through PayPal, and ends up in the same bank account. At the top of my PayPal shopping cart, are the names of both divisions. Like this: "Casters and Bumper Stickers" (not the real names). This is awkward, and confusing for customers. So I e-mailed PayPal to see if there was some way to avoid this awkward situation. Here is part of their very helpful reply:
"You are allowed to have only 1 Premier/Business Account, we show you have 2. One of these account must be either downgraded to a Personal Account OR closed completely. Please do so to avoid limitation being placed on both accounts.
Our User Agreement also states Credit Card, Bank accounts can not be shared. If the account is active on one PayPal account, it can not be used on another.
A separate credit card, bank account would have to be set up for the additional PayPal account.
I will monitor your PayPal accounts to ensure you are within our User Agreement guidelines."
So now I am quite upset with PayPal. I have been using PayPal for more than two years now. They have collected a fair number of fees from me. I guess I'm small potatoes ...
Anyway, I am looking for other options now. I am considering 2Checkout.com. I am also looking closely at mypaystems.com. I welcome any other suggestions that webmasters may have.