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But I was wondering if other have experienced this problem and what did you do about it?
i never had any problems with ssl certificates. actually just finished 20 page project in schoop on ssl :)
check your logs and see what browsers you getting to visit your website, that will give you good idea
It was some woman using WebTV of all things -- she couldn't get to the secure checkout on our web site. Once I investigated, it turned out that WebTV software didn't recognize the root certificate authority for GeoTrust secure certificates. At the time (about 9 months ago) it was a known problem with WebTV and had been for over a year.
Just to comfirm, the error message that someone mentioned is because something is linked or pulled from http:// rather than [,...] investigate the page, you'll find it somewhere and it's really rather easy to solve.
In my own logs, I have about 60% on IE6, 20% on IE5.5 and the remaining 20% are using various other browsers. What concerned me is that rather than upgrading, most just departed and never returned even though we provided them with easy access to all the places they gcould get upgrades for there browser (BTW it on takes about 2 minutes of a 56k modem)
Anyhow, thanks again for the information everyone.
At first it wasn't easy to see in the logs, in the end we found it by being able to track a specific user who had a problem and referencing their movement through our pages. There was a weird error number in the 500 series, but I can't remember it off the top of my head. I do remember that it only occurred once each time this happened and since it only happened once or twice a day, it just didn't jump out to us when doing log analysis.