Are users who utilize card services not able to complete new transactions or existing subscription transactions? We've been offline for 3 days now along with the 187 other callers waiting on hold. Is this a system wide outage?
Rachel
11:39 pm on Nov 19, 2003 (gmt 0)
Yep, I've had the same problem. Had about an hour window yesterday afternoon when everything was smooth, but that's it.
Rachel
plumsauce
6:28 am on Nov 20, 2003 (gmt 0)
what's the status on this, and what were the symptoms?
EliteWeb
6:58 am on Nov 20, 2003 (gmt 0)
Couldnt process new cards and couldnt process existing cards that were on billing cycle. Thus no money going through. Bad bad bad, actually ended up being helpless in this situation.
Big_Balou
7:59 am on Nov 20, 2003 (gmt 0)
Looks like they're back up. Also noticing some new features in reports.
