Welcome to WebmasterWorld Guest from 220.127.116.11
Forum Moderators: incrediBILL
Arrrrrrrrrrrggggggghhhhhh! I can't take it anymore! Ever since I downloaded & installed IE6 to fix the problems I was having with IE5. I spend more time rebooting everytime I need to go online than working & updating my sites!
I've been searching the Internet looking for answers & have come up empty. I really hope someone here has heard of this issue.
I think perhaps there is an incompatibility between the 2. Ever since I updated IE5 to IE6 I have had nothing but problems.
1. KRNL386.exe randomly trys to access the internet for no apparent reason. It's not like I tried to load anything, it's just random. Though, scanning via nortons, online mcaffe, & online trendmicro show no virus activity. Nor does spy bot 1.3 show anything... bit of a conundrum.
2. Blue screen of death occurs randomly when I try to access the internet via dial up (not cool enough for dsl...haha). VxD error 0028:FF07C75D --> I haven't been able to find out what this means, google & microsoft both have come up empty so far for me in explaining this error.
3. The most recent bit of fun is also random. When I try to access the internet, the screen goes black with just a cursor blinking in the top left corner. Sometimes it mixes it up for fun & has an entire row of vertical cursor sized lines that run across the top of the screen in green. Very wacky!
Sooooooo, my pc is driving me nuts! I'm considering yanking out IE6 & installing Foxfire to just be done with it. I've been reading up on all the posts about foxfire here & it sounds good. But, I haven't really been able to find too much info about how foxfire reacts with dial up (netzero) & with virus protection (nortons).
If anyone has any suggestions, I'd really appreciate them! Have a great weekend!
Firefox is great.
OH! WELCOME TO WEBMASTER WORLD, Leah!
Run Windows Update, install any critical patches, then run it again to make sure you have all of them.
Sorry, Leah. I didn't see that you were new around here. Welcome!
I think you have a video drive corrupt.
You can recover by going into msdos mode
at the C:\ enter scanreg /restore and select the date when you pc was working ok.
You PC will now reboot hopefull all will be OK
note there is a space between scanreg and /
If you want further help sticky me
Next, shut down all firewall and anti-virus software and try again.
Next, you need to shut down all unnecessary processes using Ctrl-Alt-Del and try connecting again. If it works you're on the right track and you'll need to identify the offending process - this can be tricky where rundll32.exe is concerned.
I have never used Norton anti-virus, but I have heard more stories of problems with it than any other.
Other possibilities are a defective modem driver and possibly a hardware fault but I would rate this as unlikely.
Hope this helps,
Ok, I'm going to take this one at a time.
BlobFisk --> win98se - with the very latest in updates. I'm a bit of a fanatic about updating everything in a timely manner. My Nortons is also as current as possible. To cover the fact that Nortons might be behind I ran seperate online scanner tests through Trendmicro & Macaffe. Trust me when I say I know first hand that a virus solution isn't always on top of it's game (not a knock against the company I used to work for! & no I'm not spilling the beans on the name. For all I know some of the network admins I worked with lurk here also). I have completely uninstalled & reinstalled IE6.
Vkaryl --> I just downloaded firefox & installed it. So far I like the way it looks & feels. Thanks for the welcome!
jimbeetle --> Thanks for the reply. Unfortunately everything is up to date. I do have all the current patches & updates.
gi3wgk --> Thanks for the link for my krnl386 problem. I'm going to try your suggestion. I'm sure it's a video problem also. But I can't figure out why it only occurs when my dial up is running.
Kaled --> I suppose that running IE & starting dial up are 2 seperate processes. But, in this case I haven't been able to figure out how to seperate them. I click on my dial up icon, it dials away. If it does not encounter the problems I mentioned & is sucessful, my IE is automatically started. Is there a way to maybe seperate the seperate processes? I can shut down my virus protection & firewall. But, I do not have any current processes running at start up that do not need to be there. I will however try what you mentioned. It is entirely possible that my virus protection is causing the problem because that is the only other thing I allow to run at start up beyond window functions.
henry0 --> Nope, spyware isn't the problem here. I am currently running the latest version, completely updated spy bot. I have hijack this, ad aware & spy sweeper.
>>>>> Thanks a bunch! You've all given me some really great places to start digging for more info on this problem. I really needed a bit of fresh input since I was pretty much at a stand still with ideas.
I would like to figure out the problem so it does not occur again if I choose to dump IE & go with firefox. Though, I do have yet another question. I've read that other folks have kept IE installed & only used periodically. While they used Firefox as their primary browser. My question is: How did they get their dial up company software to accept it as the primary browser. I currently run netzero (yes, I am a cheap chicago polack) & in my maiden voyage I set Firefox as my primary browser & netzero didn't pay attention. Other than the obvious (stop being so cheap & get a real connection) has anyone else run across this problem? I generally only use my dial up to upload files to my ftp server & occasionally wander here & there, so getting a better service isn't really needed.
Still with me? Wow, glutton for punishment aren't you! Sorry for the novel! Once again, my thanks to everyone!
I click on my dial up icon, it dials away. If it does not encounter the problems I mentioned & is sucessful, my IE is automatically started. Is there a way to maybe seperate the seperate processes?
I don't use any ISP supplied software. Even the biggest ISP companies can get really sloppy (and potentially invasive) in their code. The only time I do is when I'm checking a site in our AOL account.
In every other case I configure Dial-Up Networking to make the modem connection to the ISP's dial-in access number, and then I launch my browser of choice - two totally separate processes.
If you try that approach you may discover something new about your situation.
Tedster --> I never even thought of doing that. I have my dial up networking currently set to dial into my server. I never thought of having it dial directly into my isp.
kaled --> Thanks for taking the time to help me out. I've been going over the suggestions & so far this seems like the most viable option with the least amount of work! haha
Vkaryl --> Thanks again for yoru suggestions. I am definitely going with your suggestion. They say specifically on their page that they are compatible with firefox.
VxD error 0028:FF07C75D
The most recent bit of fun is also random. When I try to access the internet, the screen goes black with just a cursor blinking in the top left corner. Sometimes it mixes it up for fun & has an entire row of vertical cursor sized lines that run across the top of the screen in green. Very wacky!
I'm not sure but I think VxD means a video card error. That would also fit what you describe above.
What kind of graphics card do you have? I'm guessing it hasn't much memory.
Personally I'd advise reinstalling Windows completely and then upgrade to IE6. I've done this in the past and it's always worked OK.