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2) It worked as expected.
3) I downloaded the latest version of Real One Player, just because I needed it,not for the work on the site.
4) Mouse over the buttons at the site now causes the Real Player to open in order to play the sound.
5) Uninstalled Real One Player... grrrrrr....
6) Windows Media Player then opened.
7) Unchecked "associate .wav file" with Media Player.
8) Now "Sound Recorder" application appears.
9) I have to press the play button to hear the sound, and the page no longer auto-links to it's destination.
WTF?
Anyone know how I can get it to play in my browser again? I believe it only happens in my browser, and the trouble began when I downloaded the new Real One Player... grrr...
To see it in action: <sorry, no personal URLs>
Thanks...
Diana
[edited by: tedster at 5:09 am (utc) on Jan. 13, 2003]
I was just trying to play a file that worked just fine in a previous version of the Real player when Real interrupted me and asked me if I wanted to upgrade to RealOne. I said "no", but then the file wouldn't play.
I tried several more times (I needed to check out a new version og the file for a client) and each time the upgrade offer stopped my ability to play the file in my old player. So I finally gave in and upgraded. Then I also had to undo several file associations it created automatically - and eventually I could get no sound at all.
I can only offer sympathy, and not a fix. Sounds like we're both victims of the Real vs. MS media player war. Both sides are extremely aggressive in their tactics. There's a LOT of money on the line, I realize, but sometimes the users get crushed.
You may need to install another copy of IE since this one now looks for a pluggin. Also check registry for a left-over RealAudio key.
victims of the Real vs. MS media player war. Both sides are extremely aggressive in their tactics.
Yes, unfortunately we all are. I recall reading somewhere that the war for control over sound files is going to get nasty. The only way I know of executing what you're asking - and guarentee you're users won't have to deal with a media player - is to use Flash based navigation. Yes Flash requires a plug-in but at least you won't get a pop-up media player.
btw - tedster, i see you've edited out the example i gave of the problem i was having...
apologies if i broke any rules... the url i posted is not a personal url... well, i guess it's personal for the person who owns it...
but how do people here illustrate specific examples of problems more accurately without actually using the problem site as an example?
thanks...
Diana
The general concept is to post your problem with enough details so that we can assess what's going on. Board users may or may not post the answer but are encouraged to provide resources to help you find your own answer.
<edited>Tedster said it much better</edited>
[edited by: lorax at 6:54 pm (utc) on Jan. 14, 2003]
how do people here illustrate specific examples of problems more accurately
Since you bring it up, I'll go a bit off topic. In order to explain a problem in words rather than by example, we need to "dig into" the problem a bit more. The words we use then create a resource for future reference as well as immediate use.
We avoid posts that are just "this is broken, please fix -- here's a link." That doesn't really help to form a knowledge base, and that's what we're up to here: these forums are not offering a help desk, they're developing a knowledge base.
I know it can be a challenge, and there certainly are cases where an example would be easier. Unfortunately we've learned that allowing that practice opens a door (sneaky promotions) that we need to keep closed, or our signal to noise ratio gets very weak.
Your opening post did a great job of explaining the situation in words. Yes, perhaps a link would have been nice, but it really wasn't required to get the conversation going.
Many of our strongest members had a link edited out from their first post - you're in good company.
toodles,
diana
