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I designed a site for my client and he is having difficulty viewing the site correctly.
For some reason, his system is dropping the data within the first cell in a row. (the set of 5 pictures under the logo/tagline) He only sees 4 photos and the picture of him is skewed. His browser/computer seems to have dropped the data in the first cell.
Now I have checked this site on multiple browsers. (IE, Netscape, Mozilla, and AOL). I have also checked the site on multiple computers running different configurations. All show up fine. I have checked the source code of the page on the server. That is correct too. The client has also checked the site from another computer in his home and it showed up correctly on that.
I had him "view source code" and copy and send me a text file of what his browser was seeing. That confirmed my suspicion that the browser wasn't reading the cell data as the tags were empty! ( <td></td> instead of <td><img name="n1stpicture" src="images/1st-picture.gif" width="120" height="80" border="0" alt=""></td> )
Would there be any reason behind a browser/computer dropping the content of a cell?
His computer set up is as follows from his e-mail:
Dell Inspiron 600, 1Gb ram, 40 GB HD, Celeron Chip, WinXP Pro, Aol 9.0 Optimized, and Windows Explorer (both show same split image).
Connect through High Speed Cable and wireless router (Linksys), also have Vonage internet phone pulled off the cable as well.
The PC upstairs that shows the image correctly is on the same wireless system, so it is definitely my laptop.
Any ideas or comments are appreciated - but please don't criticize me about using tables instead of CSS. I am in the process of learning, but in the mean time, I still have to build clients' sites! :-)
Thanks,
Jenn McGroary
[edited by: encyclo at 2:11 pm (utc) on May 8, 2006]
[edit reason] no URLs please, see forum charter [/edit]
You need to ask your client whether they are running Norton Internet Security - the ad-blocking element of that program removes images with sizes which resemble standard ad units. This creates in its turn a lot of collateral damage, which you are probably seeing here.
Try adding one extra pixel to the declared width, and the image will probably show up. :)
I use Norton Internet Security, but I don't have ad blocking enabled. I didn't even know that feature would affect web pages. You learn something new every day! :-)
Thanks again.
~ Jenn
