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I am in the uk and I dont understand all this encoding, you are right, it is a visual thing as I have backed up the database on the site and it still looks the same as though they are there but they are not, when they used to be. Any help would be appreciated as I am a total novice and getting hold of my site builder and host is proving difficult since he told me all settings were as should be that end so it is obviously my end like you said.
The way to ensure everyone can see these is to use entities for the special characters. Google for HTML entities, there's a whole list of them.