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Extreme delays accessing Webmasterworld

About one minute per page.

         

bumpski

7:35 pm on Aug 4, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'm a regular webmasterworld participant. But at this time I always have about a one minute delay per page load only at webmaster world.

I've used both IE and Firefox, same delay.
I've turned off Javascripting same delay.
If a run a trace or ping to webmasterworld it is fairly quick.

I very recently fully updated windows XP. I was behind be 3 minor updates. I updated the Sun Javascripting engine. I also updated to Firefox 1.0.6 (latest).

I just tried Netscape 7.2 same one minute delay.
I have a DSL connection and have visited many other websites with no issues.

I've had this problem at least three days.

This long delay only occurs with webmasterworld. I'm not going to preview this post I'm afraid it will take to long!

The Contractor

7:40 pm on Aug 4, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hmm..try clearing your WebmasterWorld cookies and starting over.

bumpski

8:11 pm on Aug 4, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thanks Contractor but I'm afraid it's a lower level problem.
I did try clearing my Webmasterworld cookies in Firefox. I'm sure this clearing worked, since I was then forced to go through the entire login sequence to WW, so I could post again.
I have tried three different browsers so I think it's not likely it's cookies.

I used Live HTTP headers on Firefox and for each access to Webmaster world (that's not in the cache) I actually see no header activity for the entire one minute delay, them boom, the new page is rendered very quickly.
It must be something to do with making the connection to the server itself.
I used webmasterworld's IP address directly, same delay, I do get to the home page but only after a huge delay. I retried my trace and ping and they are timely.

The Contractor

8:33 pm on Aug 4, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Well maybe one of the Mods/admins have seen this before and can give you some help.

bumpski

8:54 pm on Aug 4, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It's possible its related to WW's image server
showcase.netins.net

I've had the large delay for a page to open and then another large delay before all the images are rendered.

If I try to load this URL (showcase.netins.net) directly I get a long delay as well. But ping and trace to the server itself are fine.

The Contractor

9:06 pm on Aug 4, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Well, try browsing without images. In firefox it's under Tools>>Options>>Web Features. Uncheck "Load Images" or check and make sure that "for the originating web site only" is not checked.

bumpski

12:44 am on Aug 5, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I am browsing without images but it is no help. I had hoped by now one of the Admins would have chimed in, but no luck there either. I can try the problem report form.

One thing I wanted to find out is, is anyone else having this problem. It appears no one else is having this problem (yet). I thought I might hear WW is experiencing problems of some kind, or a denial of service attack.

Apparently not. I have another machine and ISP I can try. This is taking up too much of our time.

Thanks for the help.

mack

12:58 am on Aug 5, 2005 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



The site seams to be up to normal speed from here. Are you having any problems accessing other sites? Could it be a problem with your net access, a temp glitch perhaps?

Mack.

encyclo

1:17 am on Aug 5, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The site is as insanely quick as usual here, so it is probably an issue local to you. You might want to talk to your ISP even though you say that the traceroute is normal.

Have you tried adding the WebmasterWorld IP address directly to your computer's "hosts" file? That would eliminate the DNS lookup, which might help if DNS problems are what is slowing your access.

engine

11:19 am on Aug 5, 2005 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



If your isp is copying WebmasterWorld from its own cache of regularly visited sites that may slow things down.

A different isp should show that problem up.

bumpski

11:54 am on Aug 5, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hi

I see in my research WW is using:
Cache-Control : max-age=0
pragma : no-cache

in it's HTTP response header. I'm not sure what this achieves. I believe "Cache-Control: private" achieves the goal of no caching by ISP's but still allows browsers to cache.

Is this a new configuration at WebmasterWorld? Please let me know, that way I can work with my ISP and at least explain what changed at WW. Again I have no problem with many, many, other websites. So this looks like a Cache-Control directive problem. I know on my websites I have also disabled ISP cachine using the control above in my response headers. I want to see all the hits to my web pages!

With MSN as my ISP (using 56K dialup), everything works great.

Again the delay is actually about a minute per page view, it's horrendous, through my usual ISP using DSL.

This does seem like some type of cache handshaking problem, so moderators again, please let me know if WW has just made a change in its HTTP response headers about 3 or 4 days ago.

Thanks for all the help,
Bob

encyclo

1:29 pm on Aug 5, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Like all forums and sites with rapidly changing content, caching is disallowed and it always has been - there has been no change there. Anyway, as I said it has to be a local problem to you not something directly related to the board, as no-one else is affected.

Have you tried checking the traceroutes to the Westhost nameservers?

bumpski

2:28 pm on Aug 5, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thanks encyclo

I've already put the IP's of WW and the image server in my hosts table and still have the problem, so I don't think a name server is my issue. A connection is made then there is a very large delay. I really don't feel like digging into packet sniffing.

Regarding "noboby else having the problem", one thing I've learned is there can be a long delay in the first person reporting a problem, and then there can be a delayed cascade of reports thereafter.

My ISP is of moderate size, but they aren't small, but it is possilble no other user of my ISP also accesses WW.

I'll persue this with my ISP, but guess what their going to say, "It's only WebmasterWorld; so it can't be our problem", and of course I'll remind them that things work fine through MSN dialup, and time will pass. They may be implementing caching on their end and have problems, but I haven't had problems with other BB's either, just WW.

Thanks,
Bob

bumpski

8:35 am on Aug 6, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If it will help someone in the future, I ended up power cycling my DSL modem, which I hate doing, because I get a new IP address. And as a result I have to reconfigure Awstats, etc, to mask my IP from my web sites stats etc. Of course this also changes all my routing through Epix.

I had the previous IP since 7/31 which possibly is when the problem started. My DSL modem already had the firewall disabled, so it couldn't have been that.

I don't know why the problem was only with Webmasterworld, I had visited many, many, other sites? Perhaps WW uses a larger than average packet at some point? (I've always wondered why WW doesn't use GZIP compression, at level 1 compression no "system" CPU penalty and 4X page download speed gains.)
I've run into Ethernet switches that, due to a failure, didn't repeat long packets on a single port, so who knows.

My ISP was supportive but was unable to duplicate the problem.

Again thanks for all the help and suggestions.

Marcia

9:07 am on Aug 6, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Try emptying out your stickymails if they've accumulated. I've been here 5 years, and that's just about always been the cause whenever I've experienced a slow-down.

Tropical Island

10:32 pm on Aug 6, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'm in a remote area of Venezuela with dial-up that connects at around 50 kbps and Webmaster World is loading quickly and normally.

The only time I ever run into a problem is when I edit an existing post and then try and submit it. I always end up with hanging pages.

sun818

6:50 am on Aug 13, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Try a different network controller. If you have a USB to Ethernet adapter, try that instead. Mine was going on the fritz the other day and changing adapters resolved the issue.

bumpaw

3:10 pm on Aug 18, 2005 (gmt 0)

10+ Year Member



bumpski, We must be in parallel universes. I have your exact set up and symptoms. Firefox, DSL, and tremendous lag for about a week. It's so slow I haven't been able to keep up here, and only this site.

I'll try re-booting the modem as you did.

bumpaw

3:30 pm on Aug 18, 2005 (gmt 0)

10+ Year Member



Re-booting the modem was no help here.

Try emptying out your stickymails if they've accumulated. I've been here 5 years, and that's just about always been the cause whenever I've experienced a slow-down.

I only had 8 messages total but deleting them made a world of difference. To bad cause a couple of them I wanted to keep.

bumpski

4:44 pm on Aug 20, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Wow

Surprised this thread is still alive, and that someone else had the exact same symptoms!

Sorry, but I got nothing new to offer. WW's been running fine for me since the reset of my DSL modem.

When you reset did you get an new IP address? I'm sure I did.

bumpaw

5:29 pm on Aug 20, 2005 (gmt 0)

10+ Year Member



Nope the modem re-boot didn't give me a new IP number.

It seems that after my initial 45 second wait there is a period of a minute or so that I can run all over the WW site rapidly then there is a big lag again.

The problem is still only WW related.

bumpaw

2:22 am on Aug 22, 2005 (gmt 0)

10+ Year Member



Problem solved! As bumpski reported it was a matter of getting a new IP number and now WW flys. I had to go into my Linksys admin and "enable clone" to show it having the same mac address as my computer then I got the new IP.

bumpski

7:39 pm on Aug 22, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The plot thickens, now two have had the same problem, and only, with WebmasterWorld. Hmmmm? How many more will there be?

What did change at WW?

It seems if you have a large delay accessing WebmasterWorld make sure you get a new IP address from your ISP! Could be tough for some!

I wonder if Googlebot could possibly experience the same delay? Could be devastating to WW indexing at Google.

Could WW be selectively, and partially, blocking IP's?

It will be interesting to follow this saga.

Brett_Tabke

12:25 pm on Aug 23, 2005 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Nothing different on this end in several months guys.

> Could WW be selectively, and partially, blocking IP's?

nope - we ban em or not ban em via htaccess is it. If an ip is banned - you get an access denied msg.

bumpaw

4:00 am on Sep 27, 2005 (gmt 0)

10+ Year Member



Well I'm back from Tennessee where we evacuated to from Rita and I have a new IP number from my ISP. The same old slowness is back here at webmasterworld and I still can't figure out why only this site is slowed when my IP changes.

I'll have to go back and rerun the solution that worked before after I rest up from the trip.

bumpaw

2:51 pm on Sep 30, 2005 (gmt 0)

10+ Year Member



All solutions have flailed and the slowness is so bad the site is basically uunusable for me.

I spent an hour on the phone with ISP techs who are only 6 miles away and they tried a bunch of things with me. Webmasterworld loads fine in their office. They think that it might be slowed by some sort of filtering.

I have tried with and without firewalls, routers, and even tried on my Linux machine. Tracert doesn't seem to raise flags. I tried different browsers and deleted cash and cookies and started over.

I may be missing something obvious. The mess we are in down here with these two storms has me very distracted. When CNN sets up shop in your town it's rarely a good thing.

decaff

8:33 pm on Sep 30, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



bumpski..

Try the tracert command as see if by chance there is some sort of delay via a router .. I recently had a very strange problem via my broadband ISP provider...

Also try "pinging" WW and see what comes back from your location..

I could not see a dedicated server (fixed IP number) that I work with ... one of my emails wouldn't work and I couldn't pull up Google News...

Turns out that when I ran a tracert to that IP number from my firewall ip .. there was a router that had developed a "recursive loop" and my request would stall..

I then set a support ticket with my ISP (and so did the hosting company where the box is located) ... and the problem was cleared up within the hour...

But I had no access for half a day...and was certainly concerned...fortunately...there are other folks looking at this same box (and associated domains) and they were not having any problems..

From my end WW is loading fast and reliably these days...though, on occassion, there will be some delay (5 - 10 seconds)...

bumpaw

9:11 pm on Sep 30, 2005 (gmt 0)

10+ Year Member



I could not see a dedicated server (fixed IP number) that I work with ... one of my emails wouldn't work and I couldn't pull up Google News...

I have no other problems. The ping and tracert done yesterday from here and ISP show no problems.

Brett_Tabke

11:11 pm on Sep 30, 2005 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



I just don't know what to tell you. There is nothing that I can see wrong on our end. I don't even know where to start looking at something like this.

bumpaw

12:30 am on Oct 1, 2005 (gmt 0)

10+ Year Member



I just don't know what to tell you. There is nothing that I can see wrong on our end. I don't even know where to start looking at something like this.

I understand completely. This probably just needs to go on the back burner till some time passes. We have so many communication problems in coastal Louisiana, and it may in some unknown way be aggravated by that. My Cingular cell phone works everywhere except within a five mile radius of home.

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