Having been a member for close to a year now, I’ve noticed many emotionally charged discussions regarding search relevancy problems. Some are genuine inquiries requesting advice and opinions when encountering various techniques and others are just an attempt at exposing those sites by posting or hinting at specific search terms. Using this forum as a means for bringing attention to individual sites is frowned upon, so here's a list of the forms and email addresses for reporting relevancy problems to the search engines.
AlltheWeb [alltheweb.com]
Spam Policy - FAST Content Guidelines [alltheweb.com] Spam Reporting Form [alltheweb.com]
"If you have discovered spam as defined in our spam policy, please fill out the form below." Relevancy Problems [alltheweb.com]
"If you have found our search to be unsatisfactory, please fill out the form below." “If you spot Spam which our processes have missed we invite you to report it by sending an e-mail entitled "Spam Report" to spam@fastsearch.com. In the mail please set out the search query you performed, and the URLs of the pages you believe consist of, or contain, Spam.”
AltaVista [altavista.com]
Contact Us for Search [altavista.com] Ask Jeeves [ask.com] / Teoma [teoma.com]
Spam Restrictions [ask.ineedhits.com] If you find sites that have violated their policies, please report it to jeeves@askjeeves.com with as much detail as possible.
Google [google.com]
Report a Spam Result [google.com]
"We investigate each report of deceptive practices thoroughly and take appropriate action when abuse is uncovered. At minimum, we will use the data from each spam report to improve our site ranking and filtering algorithms. The result of this should be visible over time as the quality of our searches gets even better. In especially egregious cases, we will remove spammers from our index immediately, so they do not show up in search results at all." You may also send an e-mail message to search-quality@google.com outlining the specifics. It has been suggested that a brief message listing the search phrase, url of the results page and offending website is preferred over a detailed lengthy message. Google updates and problem search results complaints [webmasterworld.com]
What can you actually do? Inktomi [inktomi.com]
Content Guidelines [inktomi.com] Content Policy FAQ [inktomi.com]
Q: How do I report a spammer?
A: Send mail to reportspam@inktomi.com New techniques and recycled methods can be discussed without citing specifics. Edited or deleted postings make a discussion difficult to follow. Please have the professional courtesy to use one of the above forms and not this forum for reporting search relevancy problems.
