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Opera and Secure Pages

Is M$ causing problems?

     

mellonhead

9:09 am on Jul 18, 2002 (gmt 0)

10+ Year Member



We've noticed that when using Opera on M$ operating systems - so far XP, 2000, but not NT - it is impossible to get into secure pages on most of the big online vendor websites.

Is this something new, or are opera people already aware of these issues - and is it really something as underhand as M$ causing problems?

Brett_Tabke

9:18 am on Jul 18, 2002 (gmt 0)

WebmasterWorld Administrator brett_tabke is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



You may have to switch your agent name to IE (F12->MSIE5), or kick on cookies for all servers.

Other than that, I connect with atleast two dozen secure sites a day to check bank account, affiliate sites, and credit card receipts. No problems that I can report with any of them.

mellonhead

9:38 am on Jul 18, 2002 (gmt 0)

10+ Year Member



I've tried the eg's you mention (found a post about this in G groups, which cam to no conclusion, but had correction suggestions)

What operating system are you using?
Do you also have IE installed on your machine?

rewboss

9:39 am on Jul 18, 2002 (gmt 0)

10+ Year Member



Another possibility: Under File > Preferences > Security, do you have SSL enabled?

Brett_Tabke

9:44 am on Jul 18, 2002 (gmt 0)

WebmasterWorld Administrator brett_tabke is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



98se - but it works the same in 95-xp-2k. The os shouldn't matter at all, or if any other browser is installed.

Using a proxy of some sort? Anything setting between the browser and the net that could be filtering?

mellonhead

9:53 am on Jul 18, 2002 (gmt 0)

10+ Year Member



SSL is enabled.

Yes, there is a proxy between me and the secure sites - how could that cause problems if it is the first time a secure page has been visited?

(Thought that would only cause issues if the page had been visited previously and was cached)

Brett_Tabke

10:02 am on Jul 18, 2002 (gmt 0)

WebmasterWorld Administrator brett_tabke is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



The proxy could be reporting an agent name that the ssl sites don't like. Try turning it off and trying if you can.

mellonhead

10:43 am on Jul 18, 2002 (gmt 0)

10+ Year Member



Looks like we're never going to get over it - we can't turn the proxy off in a larger organisation.

Brett_Tabke

11:22 am on Jul 18, 2002 (gmt 0)

WebmasterWorld Administrator brett_tabke is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Well, maybe that's not the problem. If you can find a secure site that doesn't work for you (that is somehow public), let me know and we can compare...

mellonhead

12:06 pm on Jul 18, 2002 (gmt 0)

10+ Year Member



<hoping I can post these w/o getting snipped>

moving from the basket to secure checkout in [amazon.co.uk...]

making a purchase at [dabs.com...] - when you add to basket, and then move to secure pages

This ok your end?

papabaer

1:31 pm on Jul 18, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hello mellonhead,

I have no problem navigating either of the examples, or with any of my own secure sites (banking, etc).

I'm using Opera 6.04, Win98se, DSL w/proxy.

mellonhead

1:52 pm on Jul 18, 2002 (gmt 0)

10+ Year Member



Cheeky to add an extra one I know, but what about:

[www1.novatech.co.uk...]

If this works, I assure you I shall crawl back into the fridge and sit with the lemons until the bin men come for me!

luma

4:38 pm on Jul 18, 2002 (gmt 0)

10+ Year Member



Two things come to mind:
  1. Did you enter the proxy for both http and https conections?
  2. Are all "Security protocols" enabled?
For the first, check "Preferences ? Proxy servers", for the second check "Preferences ? Security" (also click the "Configure SSL ..." buttons.

AFAIK, there are no known problems with HTTPS pages and Opera.

luma

5:42 pm on Jul 18, 2002 (gmt 0)

10+ Year Member



mellonhead, checked the https site you mentioned and get in (using Opera 6.02 on Linux). Make sure you have "Enable TLS 1" checked and "128 bit C4 (RSA/SHA)" selected (press the "Configure SSL 3 and TLS..." button).

This is what Opera displays when you hover over the security button (padlock):

TLS v1.0 128 bit C4 (1024 bis RSA/SHA)

Again, I guess it's either a problem with your proxy configuration (missing proxy) or with your security settings (protocol not selected).

Brett_Tabke

11:24 pm on Jul 18, 2002 (gmt 0)

WebmasterWorld Administrator brett_tabke is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



I could get into all 3 https sites mentioned above too.

Double check that cookies are fully enabled for all servers.

Do you have problems with any other sites?

papabaer

11:39 pm on Jul 18, 2002 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Ditto on the last example too... no problems. It must be a configuration issue as Luma and Brett point out.

mellonhead

8:49 am on Jul 19, 2002 (gmt 0)

10+ Year Member



I've checked the settings and they were already set as yours are.

I've got the proxy set for both http and https connections.

Must be a proxy problem, because it causes internal problems here when surfing our own site (new product pages some times come back as old product pages if you have just viewed the old ones).

I'm not too fussed about me not being able to see it (I don't use opera), it's just that a guy that uses opera that buys from our site has raised it, and you know the rule - one person speaks for every 99 that don't, hence it's a little worrying!

 

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