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Has anyone else received email like this from Adcenter? It was my understanding ads went online immediate and were reviewed later...
10 days to wait? Just when I thought things could not get any worst.
If I submit a new keyword, and it gets rejected I might be waiting up to 20 days for aprooval.
Seems a little long to wait for what is usually a test.
Worst case scenerio is:
Submitting a new keyword, getting rejected, guessing wrong as to what was wrong with it, and submitting it back to guess wrong again.
Hmmm.. I think there is a flow problem here.
This group includes me.
"If I wanted it tomorrow, I'd have ordered it tomorrow."
"If I'd wanted my ad to show up 10 days from now, I'd have waited 10 days before submitting it."
Not 10 days from now.
Yesterday an MSN rep told me it could take uo to 3 hours...
This morning another MSN rep told me it generally takes 24 hours....
Today another MSN rep told me it could take uo to 10 days and that the first two reps "didn't know what they were talking about"...
They are good aren't they!
Come on - set this thing on auto pilot, get the ads showing, then go back and check them by hand. Catch someone gaming the system, then boot them out....
Did MSN first... 10 days for ad approval. That seems extremely long. Is AdCenter still considered to be in beta?
My google ads were showing on search within 1 minute of me submitting my campaign. I have to agree with the sentiment that this is a get-it-down-now world. With the way things change.. a campaign might not even be valid in 10 more days.
I don't want to stifle the proess in making sure ads are properly reviewed and that "bad" ads are not cluttering the serps, but on the other hand, some more responsiveness would be good. I have to hope and pray this is a top priority.
To my surprise he told me that, even when your ads/keywords are in "pending" status, they are live. And my keywords/ads didn't take more than 1 day to get approved, so it shouldn't take you long.
I spoke to a rep who told me that I was about the 10th caller
about this and her shift had just started. All she could say
was give it a couple more days, apparently they have a huge backlog of orders and the crawler is being extremely picky so tons of orders need manual review.
Come on MSN, this is totally unacceptable! What happened?
Approvals used to be a few hours, max. Things are going the
MSN really needs to work on AdCenter reference materials/ forums. I know they are pretty new to the PPC game, but it's really hard to find any comprehensive documentation out there.