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I never got that kind of service at Google. In fact, I never even got a reply to my email sometimes with Google and Yahoo takes the time to pick up a phone.
I am really getting more and more impressed with their customer service.
I dropped G as of 3 days ago.
Maybe the good support is only for people with bigger time sites. I only get about 2,000 visitors a day so maybe I only rate a form letter.
Anyway I just wrote back and asked them to read my question and answer it. If I don't get a helpful letter from a real person it's goodbye Yahoo.
I'm really happy with my AdSense earnings but wanted to be less dependent on one source of income. But if I am too small time for Yahoo I'll stick with AdSense.
That's surprising, I get email replies back from Adsense Support within 1 business day, and usually from the same person - and I'm a big PITA with a fairly small account.
I followed up with Adsense and they answered me (more than a month late) with a "no".
Annej, I got a couple of call from yahoo before I even put my ads on my site, so I don't think page views has anything to do with it. Emails do seem to take a while with yahoo, but at least they are reachable by phone.
Also, 2,000 pages a day is nothing to scoff at.
She also said it takes time for them to target things as they are in beta. But she did take my account number and mircle of miricles a little later I looked at my test pages and my pages are now targeted prefectly to my topic. :) Guess it was worth making that phone call.