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a critical mass of people was just beginning to use the Web to find local services and information.
other money quote:
We've invested an awful lot of money, a huge amount of money," he said. "Local is the hardest thing to organize, and God knows we know it. We've been doing it for a long time.
He thinks Citysearch will break even this quarter or next.
full article [money.cnn.com].
My take? They have a good thing going. In terms of editorial content, no one comes close to what Citysearch has accumulated. Diller is wise to stick it out for a while longer...