Windows system error.

Corrupt file

[Andrea]

Hi,

I keep getting this message come up on the computer. It says 'the file or directory \windows\system32\rlls.dll os corrupt and unreadable'.

Can someone please give assistance. I hope I don't need a new computer.

Andrea

[mack]

I think the best think to do in this situation is back up your documents and carry out a system restore. You can do this esily with Windows XP.

start > programs > accesories > system tools > system restore

From there you will be able to do a system restore to a previous date. Choose a date that is close, but at a time when you knew your system was working ok.

Your system will do a restore then re-boot. This should solve your problem. If this does not solve your problem you can undo the system restore.

Let us know how you get on.

Mack.

[Andrea]

Hi,

The computer seems to be working better now.

Regards

Andrea

[bill]

Was mack's advice the key to fixing things or did you have success with something else? Personally I thought his advice was the best first step to take in a situation like this. The next thing I probably would have suggested would be a repair install of Windows XP...

[Andrea]

Hi,

Thank you for replying. I took Mack's advice and also used a virus cleaner. I hope it carries on working allright now.

Regards

Andrea