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I can't get CuteFTP to work with Windows Firewall "On". If I turn the Firewall off it works just fine.
I have tried adding cuteftp32.exe to the Program list in the exceptions panel and also adding Ports 20 and 21. Both to no avail.
If anyone can help I would very grateful.
Perth, Western Australia
It sounds like you're doing the right things, but it never hurts to try again. This page on the MS site seems to address this specific issue: Some programs seem to stop working after you install Windows XP Service Pack 2 [support.microsoft.com]. It outlines the steps to take and notes that Cute FTP is a program that may require you to open ports manually. Try the steps on that page and report back whether you have any success.
Yes I have that document and have tried all the suggestions to no avail.
I'm beginning to think that I may have to disable Windows Firewall altogether and install a third party firewall like ZoneAlarm Pro to overcome this problem and provide the peace of mind I need. Having said that I hate being beaten by this kind of thing. I was running ZoneAlarm Pro on my Windows '98 box which I have just decommissioned and it took care of business very nicely.
I'm beginning to realise why some people have said to me, "Welcome to the wonderful world of Microsoft". Others may disagree of course.
I tried messing around with a Japanese and Chinese version of XP with the firewall on, and my tests seemed to work with my FTP software. The Windows Firewall is OK for basic level protection, but it's certainly not as powerful or configurable as something like ZoneAlarm (which comes with its own set of problems).
Yes I thought that this would have been encountered by others who use CuteFTP on the latest version of XP so one wonders if anyone has experienced the same problem or by some lousey quirk I am the only one with it! That would just be my luck.
Is there another forum somewhere that may point me in the right direction?
Another tip I've seen after you open port 21 on the firewall is to open Internet Explorer and uncheck the box: "Use passive FTP (for firewall & DSL modem capability) here:
Tools ¦ Internet Options ¦ Advanced tab
Switching to PASV mode in CuteFTP might also be a setting you'd want to experiment with.
CuteFTP is set for PASV mode as I suspected.
<groan> Man this is frustrating.