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Whats this? Tray application...needs to shut down

     
10:30 am on Jul 26, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Does anyone know what this is, how to fix it?

On startup (Dell laptop with XP SP2) I get a message like this: 'Tray application encountered a problem and needs to shut down'. The message has a Norton / Symantec icon.

12:33 am on Jul 27, 2005 (gmt 0)

WebmasterWorld Administrator bill is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Do your event logs give you any more information about the error? Do you have all the latest updates for XP and Norton?
4:43 pm on Jul 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Do your event logs give you any more information about the error?
Erm... sorry, what are event logs?

Do you have all the latest updates for XP and Norton?
Yes.
1:17 am on Jul 28, 2005 (gmt 0)

WebmasterWorld Administrator bill is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



In your Administrative Tools there is a Microsoft Management Console (MMC) called the Event Viewer. You can see the Application logs there and get a more detailed description of the error. Sometimes if it's a common error there will be links to fixes. If not, then you might be able to use some of the error text provided to search for a fix.
 

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