Forum Moderators: rogerd
Ok, Seriously now, I think as a forum moderator you are in a lose-lose situation.
Either you look like the @$$hole who is censoring speech and furthermore you have to check the forum every 10 minutes to delete more bad posts
Or you let 5000 people flame her on her own forum.
I'd let them stay, atleast then you don't have to be moding the forum all day.
I've never heard of this particular "artist", but lip-synching is so awful I'm not sure their career will be particularly long-lived. I'm amazed that they allow it on mainstream TV (they certainly don't here) - but that's another debate!
By the way, I felt the same way most of the nasty posters did on her site, only I wouldn't post it. I figure it's enough fun to pick on her on my own private uncrawlable boards.
Given that her controversy happened on national TV, there's no way it can be swept under the rug. Given that, I'd milk the activity for all it was worth. It's got to be worth something in advertising, and maybe even record sales (as least more than you'd get by censoring the posts).
As others have said, it's just gonna cause more trouble if the admin started to "censor" people.
A smart move would be to get her to post on the forums herself, 'fessing up to the mess and showing she really is down to earth, etc etc. And no, a statement from her lawyers cut and pasted into a post won't cut it! ;)
Scott
The answer needs to come from the horses mouth - and turn it into humour... let her show her embarassment.
Not all publicity is good publicity - that's a myth, but all publicity can be turned into good publicity with the right spin.
TJ
I don't think that's an argument against building such a community, though. Having your own large community gives you a chance to get your message out in a loud and clear manner to your most committed customers/fans. Anything released through the media will be filtered, edited, analyzed, and critiqued before it reaches the public; your own blog or forum lets you talk directly to the community.
The challenge is figuring out how to deal with the negative comments, probing questions, etc. that are likely to accompany bad news. Still, it's better to have the channel available.