Forum Moderators: phranque
The problem is that the bottom third of the sides of the screen are bowed in, like this:
_____
¦ ¦
¦ ¦
)_____(
However, the monitor geometry adjustments only allow you to adjust the "bow" of the sides according to the middle of the edges, like this:
_____
/ \
( )
\_____/
Any ideas on how we can try to get that geometry right? It's distorting most of the screen to some extent; being our graphic designer, he kind of needs an accurate display!
Thanks,
Matthew
Anyway, we then asked why the "Geometry Reset" feature on the monitor wasn't working to restore the settings to the factory default. We figured that if we could start from the factory settings, we might finally be able to get it right. The vendor's customer service then told us that the geometry reset doesn't work on any Mitsubishi monitors. Again seems rather unlikely; why would they put in a feature like that if it consistently didn't work?
It seems to us that the vendor may be feeding us a line. Does anyone have any insight on this?
Thanks again,
Matthew
We bought the monitor as "not quite new" from an online vendor.
Not a smart move, sorry. Buying 'not quite new' electronic parts means this: you're buying stuff that was probably returned as defective to the manufactor, who may or may not fix it when the resell it to people like this. Or this person may have access to a dumpster behind the service facility, or have a friend who works in the service facility. Since there is no way to ever know which scenario is happening, unless you can go to the person's house in person and check out the merchandise carefully before paying for it, especially for something as notoriously prone to failure as flat panel monitors, you are taking a huge chance, I'd never do that, for any reason.
Not a smart move, sorry. Buying 'not quite new' electronic parts means this: you're buying stuff that was probably returned as defective to the manufactor, who may or may not fix it when the resell it to people like this.
Looks like that may have been the case this time.
Or this person may have access to a dumpster behind the service facility, or have a friend who works in the service facility.
I guess those are both possible scenarios, but I doubt it in this case. We did some research on the company before buying and found that they were pretty positively reviewed by a some respected authorities. I know you can get positive reviews fairly easily, but we found no negative reviews at all. That, coupled with their return policy, helped us feel comfortable with the choice. It still looks like they'll honor their return policy, which will even reimburse us shipping to get the defective unit back to them. So I don't think we're actually out anything at the moment, except for some wasted time.
something as notoriously prone to failure as flat panel monitors,
So flat panel monitors are prone to failure? In other words, is it true after all, strange as it sounds, that the geometry really can't be adjusted properly?
Maybe you can see I don't have much experience with monitors . . . normally I just plug them in and turn them on; never had a problem like this before!
Thanks again,
Matthew
So flat panel monitors are prone to failure?
Yes, definitely. Your research techniques on the merchant can't be faulted, that's the same method I use, but I just won't buy used electronic components over the web at all, the savings just aren't big enough to make it worth the possible headache. I'd shop around for the best deal on a quality flat panel, then buy that new if I were going to do it. Or buy it locally.
CRT monitors tend to go out in that way, I've always bought used ones, and they almost all universally have that kind of screen distortion, I've accepted it because I saved so much money, and they are fairly minor, but I wouldn't accept it on a flat panel.
The reasons laptops cost so much is because the screens are so expensive, they are extremely difficult to manufacture, it's basically a sheet of glass with tiny little lcd's, 1024x768, or higher for higher resolution, that's a lot of tiny little individual components, each one of which can and do fail (that's the little green flickers you see on laptops sometimes)
The ProView developed a "heater" disfunction according to the techies. The warranty (caveat emptor! ugh - I didn't!) only replaces with refurbs - and the refurb has the same problem, shimmer-lines in the top inch of the panel until it warms up (generally less than 5 minutes) - it's usable, so I'm NOT trying to replace it again, even though the warranty is still in effect.
The ViewSonic is a REALLY nice FP. I haven't had one SPECK of trouble with it - other than having to adjust the "tilt" from "forward bottom/backward top" after I got it. The buttons on the monitor front allow for all sorts of tweakish adjustments, including "retilting" the whole shebang. I honestly think that a brand new monitor shouldn't exhibit this sort of anomaly - but when you live in the outback....
Agreed: do an in-depth search, beginning with the manufacturer's site and going on to every engine out there. BOUND to be a user site out there with some "eurekas!", don't you think?
If to me, NO THANK YOU - I do far FAR better without an "apprentice" techie doing anything for me.... I've been building my own machines etc. since 1984.
But even someone with 20 years of machines behind her can blow off the fine print. Which is what I did. Mea culpa!
