My site was droped by Google completely

[Yangtze]

This is a very bad thing for a webmaster.

I ran a website here in China, selling tours to North America travellers.

After one year's hard work, the site ranks quite well for the keywords.

Some time around May 06, when I check Google ranking, then found my site is no longer there.

I thought this would come back to normal if I wait a day or two.

Two days later, when I check again, O--------- NO!
I found all my pages has only the URL, no title no description.

Then I posted a tread here in WebmasterWorld.
Some people told me that maybe this is a server problem.

I felt it was quite strange because we have no problem access this website in China.
How come a server problem.

I used some server test website and I also asked my Amercian friends to check.

Jesus!
All of them reported that they met "Page Could Not Be Found " error.

Then this makes a lot sense: when Google robbots try to reach my website, it can't find my website.
Then Google begain to drop my pages, from the title, description to now: Google droped my site from its index completely.

You guys probably don't know how bad I feel now.

[edit_g]

You guys probably don't know how bad I feel now.

Actually - I'd wager that around 90% of us know how you feel (I've felt worse, I have had sites kicked out of Google as a direct result of my actions). We also know, that now that you have identified the problem, you can at least take steps to correct it.

[jdMorgan]

> we have no problem access this website in China.

> I also asked my Amercian friends to check. All of them reported that they met "Page Could Not Be Found" error.

Where is the site hosted? Is it possible we're seeing the "national firewall effect" in reverse? Can you use an alternate hosting location... Hong Kong or Singapore, perhaps?

Jim

[Yangtze]

The website is hosted in China.

I had another domain registered and hosted by a host provider in USA.

I talked with them about the problem,they told me to pay $10 to park that domain (the one droped by Google) with them (the USA host company).

Will thkn solve the problem?
-Wu Song

[kwngian]

Like what Jim says, maybe you should move your domain out of China.

Seems like some sort of restriction is in place.

If you could sticky me your url, I could check for you whether your DNS are resolving correctly.

[Lofty]

it's not just china that has a problem with this.

theres a site that was referred to me by a freind from the states, i'm in ireland and in over 3 months i havent managed to get to it even once. but the site is accessable to me when i login to my server on remote desktop which is in the states. but from ireland. nopes not ever.

the website i'm trying to get to is hosted in texas. i can tracert the IP and it gets to the data center .... but fails to get to the servers.

[kwngian]

Apparently Yangtze has shifted the site to the US parked page. I think it a mistake to do so. Right now everyone is seeing is the parked page. How is anybody new to the site going to know what he is selling? And no contact info, his regulars would have problem contacting him. There is no way to check his previous settings.

I don't trust my hosting companies with the DNS settings that is why my domain is always registered directly by myself through registrars that has web-based DNS administration.

Any problem that I face, I would straight away redirect everything back to my own broadband link. It is slow when the hits gets too much but at least I have some time in hand to solve the issue while the backup is running.

Also, my client is also constantly facing problem accessing any ccTLD from China. Somehow their DNS servers doesn't like to resolve .com.* type of domains.

[Yangtze]

I moved the host to startlogic (a US host provider).
Startlogic asked me to change my DNS in the provious host's control panel and they asked me to wait.

I changed the DNS to the one startlogic provided.

I have waited for more than 48 hours, what's happening now is, when you type my previous domain URL, it shows the Welcome message of startlogic's host panel- the Vdeck default page.

I contacted startlogic support, they give me the same answer-wait!

What should I do, please do help!
Before I move the host, the clients in China at least can access the website, but now everyone in the world can't see the site.

[jdMorgan]

> I have waited for more than 48 hours, what's happening now is, when you type my previous domain URL, it shows the Welcome message of startlogic's host panel- the Vdeck default page.

If you are seeing their start page, then the DNS change has propagated. So what are they telling you to wait for? There is nothing other than DNS propagation that you should have to wait for. I assume you uploaded your site to the new server, so why does their start page show instead of your home page?

If you have a unique IP address (you should), see if you can access your site by its new IP address.

Jim

[Yangtze]

I told them I have waited long enough for the
DNS to be propagated.

I alerted them again and again, then they started to investigate the issue.

They found they forgot to set up Vhost.

Now I can access the website.

So I moved the host to US successfully.
So far Google hasn't pick back my site.

I need to wait to see what Google will do in the next 7 days.

I hope Google will eventually reindex my site.