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Problems sending HTML e-mail

Images appear as e-mail attachments

         

cubix

5:00 pm on Nov 10, 2003 (gmt 0)

10+ Year Member



I have created a HTML page and uploaded this and my images to my web server. In Outlook Express, I went to create mail - insert - text from file and I scrolled to my saved HTML document. I ensured that I used absolute URLs for the graphics. However, I have tested this e-mail using several webmail accounts and the images appear as attachments to be downloaded. I have looked at other HTML e-mails that have been sent to these accounts and their images do not show up as attachments. Does anyone know why this is and how I can solve it?

Maynard

6:02 pm on Nov 10, 2003 (gmt 0)

10+ Year Member



Hi,

I grappled with this problem and in the end found that the following worked for me best:

Open the HTML page in Word.
Click the Send Email button.
Fill in the To: Subject: etc.
Click Send a Copy.

Easy! And all my images transferred too (make sure you use absolute URLs).

Maynard.

pageoneresults

6:14 pm on Nov 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Another way to do this is browse to the page using IE. From the File menu do this...

File > Send > Page by E-mail

Keep in mind that all of this will depend on your email preferences. If you don't have html email selected or if the recipient is not set up to receive html email, the images will show up as attachments and the page will not display as html, they will most likely get an email full of html code.

Maynard

11:41 am on Nov 11, 2003 (gmt 0)

10+ Year Member



Yes, I tried sending the page as an email via the browser but obviously my Outlook preferences didn't like that and I got the HTML page as an attachment.

BTW, for those recipients who only accept plain text emails, I put this bit of code in the HTML email, near the top of the script:

<!-- If you cannot read this email correctly, please visit this page: [full link to website replicating the HTML email]. -->

Would this work?

Maynard.

StanBo

12:29 pm on Nov 11, 2003 (gmt 0)

10+ Year Member



Don't think it will...
But thanks for the idea for another line in my SPAM filter anyway :)

Maynard

10:05 am on Nov 12, 2003 (gmt 0)

10+ Year Member



Hi Stanbo,

What did you mean by putting the extra line in your spam filter?

Also, I got the idea from the BBC HTML e-letter I get. They put a <!-- If you do not see this email correctly... --> at the top of their script.

How can I ensure that recipients of plain text emails only do not see garbled/jangled text when my HTML email comes through?

Any advice anyone?

Maynard.

Mardi_Gras

1:51 pm on Nov 12, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



>How can I ensure that recipients of plain text emails only do not see garbled/jangled text when my HTML email comes through?

By not using Outlook Express to send your HTML mails. Use a dedicated bulk mailing program.

>What did you mean by putting the extra line in your spam filter?

Some people HATE html mail and refuse to view it or accept it. The line you suggested is a sure sign to them that what follows is HTML...

For what it is worth, only about 60% of my HTML mail to a small, accurate list gets reported as opened - so providing an alternate text component is extremely important.

Maynard

9:52 am on Nov 13, 2003 (gmt 0)

10+ Year Member



Thanks Mardi_Gras, we're looking at some dedicated mass mailing software. That will solve all our problems.

Maynard.