Forum Moderators: phranque
I'm paying for 50 Mb and my site is only 23.2 Mb. However, when I browse at the site I find several large files, like "web.cache.new" (7 Mb), "web.cache" (6.9 Mb) and web.stats (2.1 Mb). Files that I have not created and that I am not permitted to delete.
To me, this is like renting a 3-room flat - only to find out that the janitor is using 2 of the rooms for storing shovels, tools and widgets.
Is this normal practice? And how much disk space do I need for 23,2 Mb site?
A other reason can be that the files that you have on your windows system is 23.2 Mb, but if you have a unix/linux webserver than files take more space. Special when you have a lott of (small) files, space can easly be doubled.
No, I don't have any email.
BlueSky
> Why don't you just ask your host what has taken up the disk space? I suspect you already found the answer with those three files. It's quite common to have stats and logs count against total quota.
Actually I am in the process of communicating with my host. By they are a bit slow - and I feel like I have to find the reasons myself in order to speed up the process.
So stats and logs count? But how about "web.cache"?
I've never seen my files take up double space going from a Windows PC to an *nix server. They pretty much use the same disk amount. I think the problem is elsewhere. Email is a good one too, but you ruled that out. How much of your files can you upload before hitting disk quota? With what you posted so far you're only at 39.2 Megs, try looking around in your account for some other big files like logs.
lott of (small) files, space can easly be doubled.
Added:
try in Dos
dir /V
I get
43 file(s) 2,395 bytes
2 dir(s) 176,128 Allocated
GGG
Since he said how many files and the total amount, go ahead and try to calculate how much you think his files will bloat up. Perhaps he'll say how many directories so you can add in that amount too.
That was a main reason why I switched 2 hosts recently. And while searching for the host lately I put this as a special demand: not to count logs or permit me to delete these files.
Another pretty nasty reason is that there may be no space on server left! Your site itself may not take much space, but if their servers are full, you'll still have "disk quota exceed" message. And there is nothing you can do! In this case, run away from such host as far as you can!
BlueSky
> With what you posted so far you're only at 39.2 Megs, try looking around in your account for some other big files like logs.
There are lots of other statistics files. I didn’t mention the web-log, because that’s the one system-file I would like to keep :)
> Perhaps he'll say how many directories so you can add in that amount too.
I don’t have any directories. But the host has placed a few. I’m not sure how many directories are real and how many are alias’s (which also makes adding the size of all the files impossible).
GeorgeGG
> try in Dos: dir /V
There’s no V-parameter in my DOS – only W. Did you mean to execute this command on my own PC - or on the host?
Natashka
> Not only you cannot upload files, but if you have any cgi script that writes into a file, all information in this output file will be erased as soon as somebody tries to use your script while there is "disk quota exceed".
You describe the situation perfectly. Whenever somebody writes my guestbook, the whole guestbook is erased! And I can’t restore the guestbook, because my disk quota is exceeded! And I can’t alter the script to avoid this situation, because my disk quota is exceeded! And I can’t put up a warning on my homepage, because my disk quota is exceeded! Aargh!
I'm paying for 50 Mb and my site is only 23.2 Mb
That is a miserably low amount of disk space. Don't know how much you are paying, but reasonably priced accounts with 1GB of disk space are pretty easy to come by.
Actually I am in the process of communicating with my host. By they are a bit slow
Definitely sounds like time to move ...
The ultimate solution is, of course, to get a new host, but one never knows what "quirks" this new host might have
Just set up a test account with the new hosting company and have a play first. If you can't find a free trial, this will cost very little.
try in Dos: dir /V
If you are on a Linux box you might try:
'du -s -b /your_dir_space'
Should be about the same as the /V in Dos.
GGG
Before signing up with a new host you can always ask what's their policy about those logs files: do they count towards your space, do they allow users to clean them, etc... That's important. You don't want your account to look like my father-in-law's garage: filled up to the ceiling with his old junk and the car is parked on the driveway. LOL
As others have said, it was all my web stats and logs eating into my space. I tried to delete them but I couldn't and I couldn't upload any more files. I communicated with my host a number of times and explained that it was not right that the stats should eat into my space. They explained that they had problems with the way the logs were stored was a short time and they would fix the problem. Shortly afterward the problem was fixed.
While you might expect this to happen for a free host, if you are paying for space this is unacceptable behaviour. Either complain at them (it could be a problem they are experiencing), or if thats the way it is, change to another host.
