Forum Moderators: phranque

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Starting a forum

what's the best way?

         

too much information

6:04 am on Oct 12, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'm working on a redesign on my site which will include a forum. What is the best way to get people to start posting?

do you fake a bunch of names and make some artificial posts to get it going, or do you just leave it and see what happens?

PFOnline

6:11 am on Oct 12, 2003 (gmt 0)

10+ Year Member



I run a forum with over 700 members now, and never made artificial posts in the beginning.

Sure, it will probably be a little slow at first, but it will eventually pick up.

I just suggest creating interesting categories and descriptions that make them want to register and post.

And you can ask some real questions, or get some posts started up on your own as the admin.

GaryK

6:23 am on Oct 12, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'm reading between the lines a bit and it looks like your site already has an established membership or visitor base. If so probably all you'll need to do is put up one forum and write an introductory message in it. The users will take it from there. If you're really trying to build a sense of community it will help to spend time on the forums responding to questions and keeping anarchy at bay. :)

roddy

1:42 am on Oct 13, 2003 (gmt 0)

10+ Year Member



I'd agree with all that - if you have an established user base, and you give them somewhere to discuss issues that interest them, the rest will come naturally.

Some things I've done are
1) Initially start a couple of '-est' topics - like 'What's the best WIDGET', or 'What's the stupidest thing you've ever done with a WIDGET'. These are topics that everyone can contribute to, and on my forums they are easily the longest threads. I find that new members often post to these, which causes a round of emails to be sent out to previous contributors, which means they visit and . . .
2) Keep the number of subjects small at first so they don't look empty. I initially had a 'culture, society and history' areas - once that got up to about 30 posts, I split it into three distinct areas. That way, I avoided having three empty holes on the page at first.
3) Ownership of forums. I often get asked by users 'Can we have a forum about XXXX'. I usually agree, but ask them to make sure it stays reasonably active - answer any queries that haven't been answered by anyone else after 24 hours, start a couple of new topics if things are quiet, etc - not give them moderator status, but give them a bit of responsibility for the success of that particular part of the site. It usually work. If it dies, simply close it and merge it with another section.

Roddy

too much information

2:51 am on Oct 13, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Thanks for the great suggestions.

I certainly understand about the anarchy. That is the reason I am creating a board instead of refering my visitors to an already established one which has completely lost focus and in my opinion has become a 'bad' board and leads to abuse of any member that stumbles on to a topic where another member wants to be the expert. (And no moderators either)

I have arranged my few begining topics so that it would be much more dificult for the same problems to show up on my forum. Basically making it tough for any abusive people to find a soap box by making my topics more directed toward the members rather than the topic.

That's a good idea about baiting the forum with questions. I already created guidelines in topics that would need any clarification. I was also prepared to respond under a regular user account rather than the Admin account if needed to keep people comming back.

I am just worried that getting that first few people to join and post will be dificult if there are no other posts.

roddy

3:05 am on Oct 13, 2003 (gmt 0)

10+ Year Member



If you already know any of your potential users, why not ask them to start it off - just make clear the benefits to them of having a place to discuss whatever it is your discussing, and they'll jump in. If you want to make them moderators, go ahead. I'm also considering having a 'found member' class of users, where they get an avatar and a free email address in exchange for keeping things active (just like giving kids candy . . .)

Roddy

mat_bastian

3:06 am on Oct 13, 2003 (gmt 0)

10+ Year Member



I run one with about 100 active members. The key was to have myself, my wife and a freind posting alot. Once people started finding it, the word really spread fast. We went from 5 members in June to 100 here in October. I approached one of the more active and mature members and asked them if they wanted to aid in the growth of the community by becoming a forum leader aka moderator. She said yes and her contributions definately added credibility to the site.

I also established the mood of the forum as loose and for the more mature in our often times teen dominated catagory.

It's all about finding a few good people and creating a consistant identity. It will grow from there.

mat_bastian

3:08 am on Oct 13, 2003 (gmt 0)

10+ Year Member



I also did a give away. First person to 100 quality posts (quality judged by me) received a specific book related to the boards theme.

I think that really jump started it.

BwanaZulia

12:20 pm on Oct 13, 2003 (gmt 0)

10+ Year Member



Forums are tough... (I know, cause I wrote one).

The mentality is a critical mass one, people won't post if they don't think anyone else is reading.

A few tips:

- Post news items, links to news and ask questions in the post like (What did you think). The first people to post will be ones with opinions.

- Make sure users know that the forums is up and running. Put in the nav, in the login, in the news.

- Put some content in the forum and link to it from the homepage. Make users go to the forum to read it.

- Make it REALLY easy for people to sign up and post. The more barriers you have the longer it will take.

BZ

too much information

7:03 pm on Oct 13, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I like the free e-mail idea. I have unlimited e-mails for my domain so no big deal. Plus it makes the site seem like it's run by a bigger group if there are many posters with an e-mail address from the site.

Maybe a giveaway of a free e-mail address for the first 25-50 who register for the forum? Then all of their e-mails are like free advertizing for *@domain.com

I don't know about the rest of you, but I always check out domains from people that send e-mails. I'll just have to be on the lookout for spammers.

The book idea is good too, I'll have to see if I can find an affordable book. :) Maybe I could do a magazine in stead, I'm sure there is an affiliate program that will give away magazines in hopes that people will subscribe.

Time to go hunt for goodies... funny that it's just before Halloween! :D

rogerd

7:10 pm on Oct 13, 2003 (gmt 0)

WebmasterWorld Administrator 10+ Year Member



TMI, I've been through the process and nurturing your early posters is critical. If the site has other traffic, promote the forum... and then be sure it's easy to sign up and post. A few things I'd suggest:
- Consider open posting (i.e., optional registration) for a while if you don't think you'll get spammed. Registration is a barrier many won't cross, particularly for a new forum. Many users will still register to lock in a username.
- Put yourself on e-mail alert for new posts, & make sure posters get a quick reply. This will keep them coming back.
- Post provocative articles from time to time - this will spark some comments & discussion.
- Clamp down on flames, spam, etc. - this will chase good users away.
- Learn from WebmasterWorld! :)

trillianjedi

10:10 pm on Oct 13, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



My 2c (we run a very succesful forum):-

1. Have content on your site that people want to talk about. That's what they'll use your forum for first (foo-style forums come later - we didn't have one for the first 8 months, now it's very popular. People meet and want to talk about other nonsense...... or have word games ;-) ).

2. Post a lot yourself, and be a high content high value poster. Don't reply to threads that you can't write the gospel on. People will at least come back to talk to *you* in the beginning.

3. Appoint a couple of admins early on - you'll be thankful for them when things get busy. The types that make good admins will be obvious to you (and also never ask to be one - you'll have to twist their arm).

4. Don't fake posts - it's really obvious.

5. Create something special for a members only forum. It encourages people to sign up.

6. Once you've got past 300 members you're home and dry. Among that number, you will have a handful who really know what they're talking about. You'll become the site of choice if people want the authority answers. Until that time, you have quite a bit of work to do.

TJ

too much information

2:40 pm on Oct 14, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



yea, and building the rest of the new content for the site update is another thing I am still working on... ugh

whoever said they were finished with their site was just giving up. I don't think I've ever been 'done' with a site.

at least the forum will be a fun 'constant content' type thing for visitors. I was thinking of leaving the forum open, but I usually don't like to post in forums that have a bunch of 'guests' posting. For some reason I have more dificulty believing it is real people if they all post under the name 'guest'.

although I'll probably give the guest thing a try when I first open up the forum.

trillianjedi

2:54 pm on Oct 14, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



although I'll probably give the guest thing a try when I first open up the forum.

This is why we did a members only section (no money or anything to join, you just have to join for free).

People's own curiousity makes them join up this way, then they tend to use their account rather than post as a guest.

You can also make it so that guests can view but can't post (like this forum in fact).

I know what you mean about guest posts - I've always taken a view on free to post forums that if you have nothing to say that you would put your name to, then don't post.

Thankfully, we still allow guests to post and we only get the odd once-in-a-blue-moon idiot.

TJ

rogerd

2:56 pm on Oct 14, 2003 (gmt 0)

WebmasterWorld Administrator 10+ Year Member



The forum software I started with allowed users to type in a name even when posting as a guest. Naturally, one could impersonate others, but anyone worried about being impersonated could register. I kept posting open for the first 10 months or so - when volume picked up (and spam, obnoxious posts, etc. began to appear) we switched to mandatory registration with no problems. By that time there was a critical mass of regular posters and lurkers.