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Flash acceptance - How many users prefer Flash

if there's also plain HTML available

         

albert

8:26 pm on Apr 27, 2003 (gmt 0)

10+ Year Member



I've read somewhere but can't find the source:

More than 50% of users with flash plugin prefer to visit a HMTL version of a site if they can choose between flash and HTML. - I guess it was a short report about some study.

Somebody's seen a statement like this anywhere?

And what do you guess about flash acceptance?

For me as a user it seems obvious to prefer a non-flash version visiting a site ... only if there's a clear benefit of a flash animation I would click on it. But before that I want plain vanilla HTML to tell me what's the site about, and where I can find what I'm looking for.

jim_w

8:36 pm on Apr 27, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Personally I hate Flash. I don’t like to wait for the artsy stuff to download. I base my opinion on how professional the site was done by if I have to wait on Flash or not or if I can ‘skip’ it and still get all the content. It probably has it’s place, but not in as many places as I see it.

I really hate when it says ‘click here to skip flash’ and it still downloads the entire Flash thing before letting me move on.

davis

8:40 pm on Apr 27, 2003 (gmt 0)

10+ Year Member



I like flash's concept. But its over-used and abused....

GOOD 100% flash sites are so hard to find... you end up getting a site which is just annoying to use...

I do think, however, that menus, small adverts, ect are great uses... or even using them as small applets so you dont have to go through 4 or 5 pages to get the info you want...

My biggest beef with flash is it usually takes away my freedoms of saving images, copying text, etc.

Just my 2 cents... Canadian cents... so only like .7 American cents :P

albert

9:02 pm on Apr 27, 2003 (gmt 0)

10+ Year Member



Thank you for your contributions.

But does somebody have some facts or founded conjectures related to my question?

albert

12:52 pm on Apr 28, 2003 (gmt 0)

10+ Year Member



Sorry if I post again ´...

But I would really like to have some hints concerning acceptance of flash compared to HTML if both are available to visit a site.

A client of mine is so enamored of Flash ... and so I would like to have some figures to make him think.

I hope some of you have figures?

BTW I think I know most of the arguments pro and con use of flash.

Help would be appreciated, thanks.

jim_w

3:48 pm on Apr 28, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



albert

Just explain to them that FLASH can't be read by SE's and then do a KW search on all major SE's and see how many on the 1st page are total flash sites.

If they insist on flash, well, they are the customer and they are always right, even when they are wrong. The only way you may be able to prove this to them is to do it their way 1st. As you put together the site, just keep this in mind and try to design the site so that if you have to change it HTML, redesign won't be so hard.

Can't you sniff for flash and run flash if found and if not found use like normal HTML? If so, then after a few months you will have your own stats on it. I know of no stats that exist on this, although they could exist somewhere. But in the business of statistics, you run into a problem of bias. This is documented in every stats book I have read, about 10, so getting stats from someone else may exhibit this problem anyway, one way or the other, thus making it useless.

kwngian

3:52 pm on Apr 28, 2003 (gmt 0)

10+ Year Member



Hates Flash too and also PDF Docs.

albert

4:53 pm on Apr 28, 2003 (gmt 0)

10+ Year Member



Thanks jim,

well, they are the customer

Yaah.

FLASH can't be read by SE's

To bypass that they like to have a HTML homepage with all SE stuff, but starting Flash site if plugin available.

sniff for flash ...

Yeah, I can do that (but they are not really willing to pay me for building two sites, because they're positive that nearly everybody has flash ...).

So my ulterior motive was to let users decide to see how many would choose flash or HTML.

That's why I started this topic.

I'm quite sure somebody else has done this before and has some figures.

@kwngian: For the most part I agree to your opinion (even if PDF and Flash can have benefits under certain circumstances: demand for good printing quality; animation of complex machines aso).

But how do you argue (supposed you're doing a living by making websites for customers)?

jim_w

5:01 pm on Apr 28, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



To bypass that they like to have a HTML homepage with all SE stuff, but starting Flash site if plugin available.

And if it's not, force them to wait to DL flash?

And then what happens if the end users machine is flaky, and the system registry is just waiting for one more install to blow up and that DL does it?

I agree with you. Either 2 sites or not, and if not, no flash.

miles

5:04 pm on Apr 28, 2003 (gmt 0)

10+ Year Member



I would say if you want the site for ecommerce go with HTML. If the site is just eye candy go with Flash. My roomate made a site with Flash and it took around 2 minutes to load, btw the site sucked. I have a short attention span and dont want to wait on a site to load when I can be reading useful information on a similar site that uses html. The customers is not always right in the case of SEO "most" people dont know what works so you have to tell them.

Ecommerce = HTML
Eye candy = Flash

jim_w

5:20 pm on Apr 28, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The customers is not always right in the case of SEO "most" people dont know what works so you have to tell them.

A lot of ppl don’t know how important it is.

albert

10:14 pm on Apr 28, 2003 (gmt 0)

10+ Year Member



jim_w and miles:

you're absolutely right ... wish I could communicate that to my clients stringent enough.

<bullheaded question:>no figures available, actually?</bullheaded question>

miles

10:40 pm on Apr 28, 2003 (gmt 0)

10+ Year Member



I can tell you from the experience I have that in most cases what ends up happening with customer that have a Flash site is as follows.

A egg head with a degree that has no real experience making money with websites says "It looks cool and Flash is the wave of the future."

A client that has 2000.00 dollars to have a basic site says "Hey thats a good idea. After all the internet is a cool place to do business."

Egg head "Well the site will take 1 month to build and get the bugs out."

Dumb Client "OK sounds good to me I will tell my boss that you are doing it for us."

Egg head "Talk to you later."

Neither know nothing about the internet and when the site gets built the client says well how do I show up in the search engines. The Egg head says you have to go to www.somedumbguyspammer.com and he spams the site out and gets him listed in 200,000 search engines. Then I get a call asking if I can do anything for their site. Actually it gets handed to me for a site evaluation and then I make contact.

SEO with experience (me) "If you are looking to sell your product you need to change your site."

Client; "I spent 2000.00 to have it built 4 months ago and I dont want to spend any more money on the site."

ME; "Well there are a few things we can do, but they are temporary and will not be true listings for your site."

Client; "Go ahead and do it."

Then I work my magic and they get listings and then I get a call asking why their site is not showing up in all the engines under all the search engines.

ME; "Because your site cant be read by the current search engines."

Client; "How do I fix it."

ME; "Get a site that is HTML."

Client; "I am not willing to do that."

ME; "Then YOUR site will not get listed."

Then the customer gets crappie and wants to get out of the contract or wants me to build them a site that will get listings.

So the bottom line is this. If you want to sell a product use HTML.

If you want to have a cool new fangangled site that is not intended for selling a product use Flash.

Many customer are difficult. If I was in your shoes I would explain it to them from a finacial point of view and also bring up the slowness of the flash on a dial up connection.

If you want more info sticky me.

totter

11:50 pm on Apr 28, 2003 (gmt 0)

10+ Year Member



albert

This might help you a bit

A site of mine used flash, animated gifs and regular text links for banner ads. I measured the click through for each:
Click throughs for the animated gifs was about 10-15% greater than the flash. Click throughs for the plain text ads was about was up to 50% better than the animated gifs.

The site in question concerned off-line traditional auctions.

tim

jim_w

2:53 am on Apr 29, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



miles;

As Yogi Bera said, ‘that’s like déjà vu all over again’

Wilma

6:29 am on Apr 29, 2003 (gmt 0)

10+ Year Member



The web usability stuff I've seen says Flash sites' usability is low compared to HTML, for a variety of reasons, including fixed-size text, links that don't change color when visited, breaking the Back button...

Jakob Nielsen explores Flash (un)usablity in these articles [useit.mondosearch.com].

Vincent Flanders of Web Pages That Suck [webpagesthatsuck.com] ("Where you learn good design by looking at bad design") regularly slams Flash sites. It's hard (tho not impossible) to implement Flash well.

I have seen a handful of good uses of Flash on the web, but most stink.

albert

8:13 am on Apr 29, 2003 (gmt 0)

10+ Year Member



Thank you.

@miles: how did you know my client? ;)

@totter: that's great. I guess your click through figures are typical. Anybody similar experiences?

@wilma: I did know Nielsen and Flanders before, but thanks anyway.