Gauranteed Email Delivery

for non-spam verified email

[warlordbb]

I couldn't figure out where to post this so I figured it went here. Hope I was right.

Anyway, there is a product called Habeas that allows you to gaurantee that your email will be delivered to AOL and others.

We need such a thing because we have an opted-in list of 12,000 AOL customers and everytime we send our newsletter about 8,000 of them get blocked (that we know of).

What are y'alls opinion on this product and are y'all aware of any other such product?

[warlordbb]

As a side issue (and because I love responding to my own posts)

I recently called in to a talk show that was debating the AOL blocking policy.

A caller that had a Christian oriented opt-in newsletter was ranting because he, as an AOL customer, received countless "increase your...", "fire your boss...", "waiting for you..." type emails but yet when he tried to send his newsletter, he gets blocked.

The host was calling this censorship. While I agreed with and shared the frustration of the caller, I just had to call in and tell the host that this was not, in fact, censorship. I proceeded to tell the host that there was no provision that said that AOL has to transport anyones email in particular across their networks.

The host proceeds to tell me, "you mean if I had a restaurant and I decided not to serve black people, that would be OK?". I then told him this was not an apples to apples comparison to which he replied, "why not".

I stammered and hemmed but did not get my point across.

Does anyone have information or articles that pertain to this issue?

[toadhall]

Private or public? As the web becomes the ubiquitous information medium most of us promote it as being (for our financial benefit) it increasingly becomes, in the public mind, a public domain. This is a normal series of events and an interesting social transition to watch as interested parties realize they'll have to wrap their heads, both private and public, around it.

Anyway, I'm sure the articles will be forthcoming. Meanwhile there are plenty of arguments on this forum to watch, mostly of the "its my site, I'll do with it what I want" variety. Nonetheless, the louder they get the more certain you can be the transition is moving along swimmingly.

One man's censorship is another man's <snip>
-Playdough

T

[sun818]

I see spam more like a door to door salesman not being allowed enter into a gated community. My e-mail address is my private home and the domain is the gated community. The home association decides if they will allow salesman or not. If you don't like it as a homeowner, you can move to a different community. The restaurant (like hotmail.com) is a space anyone can use! ;)

[warlordbb]

Well, I would think the same rules apply to AOL and Hotmail as they do to my own email server. Regardless if anyone can use it or not, AOL does not gaurantee delivery of XYZ's email into its system for deliver to JohnAOLCustomer.

JohnAOLCustomer may really, really want XYZ's email but if AOL decides it doesn't want to deliver any email sent from XYZ, they have this right. JohnAOLCustomer will have to either convince AOL to deliver the email, or change providers.

I would imagine that AOL users sign (or more likely you agree by default by installing their software) a User Agreement that says somewhere, "AOL does not gaurantee that you will receive all email that is addressed to you".

I know that my company has full rights to block any and all email directed at their server. Why would the rules be different for AOL or Hotmail?