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and all i'm getting is a generic message
Are you CC'd, forwarded on these emails?
How to keep your account active?
The simplest way to keep a Google Account active is to sign in to the account at least once every two years. If you have signed in to your Google Account recently in the past two years, your account is considered active and will not be deleted.
Other ways to keep your account active include:
Reading or sending an email
Using Google Drive
Watching a YouTube video
Sharing a photo
Downloading an app
Using Google Search
Using Sign in with Google to sign in to a third-party app or service