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A couple say they have been "fined" £100 by a Blackpool hotel for leaving critical comments on travel review website Trip Advisor.
Tony and Jan Jenkinson posted the negative comment after being unimpressed with the one night they spent at the Broadway Hotel.
The couple, from Whitehaven, later found £100 charged to their credit card. The hotel said its policy was to charge for "bad" reviews.
Trading Standards are investigating.Hotel "Fines" Guests £100 For Bad Reviews [bbc.co.uk]
A hotel that "fined" a couple £100 for leaving critical comments on a travel review website will stop making the charge, trading standards officers say.bad review 'fine' scrapped [bbc.co.uk]