Forum Moderators: open

Message Too Old, No Replies

PayPal help needed

unique situation and their help section does not cover it

         

bluecorr

9:36 pm on Apr 10, 2003 (gmt 0)

10+ Year Member



Hi!

I am from a country that is not on PayPal's list of available countries. I have a friend un UK who doesn't have a credit card. That may seem odd but he's never used one and never intends to.

He has to receive some money from someone who uses PayPal so I created an account on his name but using my credit card details. Now I haven't seen in their TOS something that deals with the situation.

The other person has just sent money to the PayPal account. I had asked him beforehand if there is any problem with the fact that the CC details differ from the bank account, address, name details and so on. He said it wasn't a problem.

After my friend set up his bank account details he saw that until he provides some documentation like photo id, bank account statement and phone bill and CC statement the bank account access is limited and funds cannot be withdrawed.

The problem is not providing most of the documents as my UK friend can get it right away obviously. The problem is the CC statement details will not match with those on the other documents although I can provide the CC statement ASAP.

Now the money is already transferred to the PayPal account but I don't know what I have to do in order to solve this issue. While there is no fraud involved and all needed papers can be easily provided there is a obivously a problem which I don't know how to handle.

I emailed PayPal about 4 weeks ago when the account was created with this issue but they did not get back to me.

Any advice would be greatly appreciated.

Thanks

deejay

10:00 pm on Apr 10, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I would suggest refunding the money through the Paypal account and finding another way to recieve the payment. Western Union, bank transfer, etc.

While your intentions may be above board, the methodology used with creating this account (ie, account appears to be for PersonA in one country, but in fact payments are directed to PersonB in another country, and that country is not approved) would just ring fraud/scam bells all over the place at Paypal.

I doubt they will be particularly willing to help you in this case, and you may in fact find the account (and monies) frozen if they look into it.

bluecorr

10:12 pm on Apr 10, 2003 (gmt 0)

10+ Year Member



Their policy says

"During limited account access, you CANNOT:
send or request money
electronically transfer funds to and from your account
close your account"

I can't send the funds back. I understand that and I welcome them to cancel the account it as long as they return the money to the sender.

The problem is I contacted them before any transaction was made in order to check it up with them if there's a problem and yet they never replied.

bluecorr

10:16 pm on Apr 10, 2003 (gmt 0)

10+ Year Member



One more thing, payments are directed to my friend's account, not mine. So payments are directed to PersonA. I don't see how the credit card is used in any way in the transaction.

bluecorr

7:41 am on Apr 11, 2003 (gmt 0)

10+ Year Member



After reading a bit more I'm saying forget the money. I just want to prevent some more damage being made.

There's the savings account number and the CC card details which are quite different. The question is can PayPal access the bank account using only its number to withdraw money out of it?