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Evil Software Upgrading

     

topr8

3:03 pm on Dec 15, 2011 (gmt 0)

WebmasterWorld Senior Member topr8 is a WebmasterWorld Top Contributor of All Time 10+ Year Member



.... regarding a piece of software that shall remain nameless!

this practice seems incredibly underhand to me, i'm fuming and wish i could complain/do something about it ... although of course it will go out of my mind as the anger subsides and i'll do nothing!

i bought a piece of software seemingly about 53 weeks ago.

i use it almost daily, and for the first time ever i got a nag screen yesterday telling me an upgrade is available and i should download it (click here etc)

i did this - and would add, ruining the end of the story that there was never any warning or message telling me this wasn't a free update - it was also a straight forward update and install.

then guess what - my software is crippled, it turns out that i'm entitled to free updates for a year (hence the importance of 53 weeks above).

... the only solution is either pay (no way) or uninstall it and then reinstall the original software i had.

as an aside i would add i learnt while investigating their website that there had been several updates during the last year - but NOT once had i got a nag screen asking me to update.

people like this are wicked and give honest developers a bad name!

Marshall

4:09 pm on Dec 15, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



And this surprises you why?

Marshall

jecasc

4:11 pm on Dec 15, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I recently received a free "update" for an android navigation software I use. Along with a new interface it removed a feature which I can now buy as a separate "upgrade". Now isn't that convinient.

topr8

7:45 pm on Dec 15, 2011 (gmt 0)

WebmasterWorld Senior Member topr8 is a WebmasterWorld Top Contributor of All Time 10+ Year Member



>>And this surprises you why?

yeah, too true marshall, it doesn't suprise me, just saddens me in a way.

@jecasc yeah, i hear you!
 

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