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Sony Continues To Work On PlayStation Network Hack Attack

   
5:17 pm on Apr 26, 2011 (gmt 0)

WebmasterWorld Administrator engine is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month Best Post Of The Month



Sony Continues To Work On PlayStation Network Hack Attack [bbc.co.uk]
Sony has confirmed that a hacking attack was to blame for its PlayStation Network being taken offline.

The company said that it had taken the PSN down voluntarily while it investigated an "external intrusion".

The system is still unavailable five days after the hack was discovered.

Users trying to connect have been met with error messages stating that the network is "undergoing maintenance" or is "suspended".

"Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security," wrote Patrick Seybold, the company's senior director of corporate communications and social media.

9:03 pm on Apr 26, 2011 (gmt 0)

WebmasterWorld Senior Member demaestro is a WebmasterWorld Top Contributor of All Time 10+ Year Member



They just confirmed that private data was stolen, not just from the PS3 network but from Sony's music and video service Qriocity


an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID

......

purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers.

......

Sony says that while there is no evidence of credit card info being stolen, the company "cannot rule out the possibility,"


[gamasutra.com...]

What a massive fail by Sony... again.
7:47 am on Apr 27, 2011 (gmt 0)

5+ Year Member



I never had this problem with my Gameboy.
9:29 am on Apr 27, 2011 (gmt 0)

WebmasterWorld Administrator engine is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month Best Post Of The Month



Update on PlayStation Network and Qriocity
[blog.us.playstation.com]
Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:

5:23 pm on Apr 27, 2011 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member



Not exactly PCI compliant isn't it?
8:42 pm on Apr 27, 2011 (gmt 0)

10+ Year Member



Any details on the hack?
4:28 am on Apr 28, 2011 (gmt 0)

WebmasterWorld Senior Member lammert is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Received the warning from Sony over email in apparently computer translated Dutch. If what they write is true, the passwords weren't stored in an MD5 or other encrypted hash.
1:36 pm on Apr 28, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Big screw up on Sony's behalf..

They also said they won't have their services up for another 7 days.. so customers are looking at may 3rd before they get "some" services back online. ouch
 

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