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Is it enough to just ship an item, or is there some reasonable amount of responsibility to ensure I actually receive the item?
What does a merchant have to gain by not requiring a signature for receipt?
Upon followup, the merchant told me they never require signatures for orders under $200 and wished me good luck in resolving the matter with FedEx.Since you had to ask, I assume that this was not made clear at the time of purchase - in this case, the merchant doesn't have a leg to stand on. Their arbitrary cost-cutting policy does not make you liable for their failure to deliver.
Been on the other end of plenty of deals like this and always replaced the shipment and never shipped to the same address again.
Since you had to ask, I assume that this was not made clear at the time of purchase - in this case, the merchant doesn't have a leg to stand on. Their arbitrary cost-cutting policy does not make you liable for their failure to deliver.
I live in the UK, however I would expect the legal position to be more or less the same.
Late last night the vendor told me to file a claim with FedEx.Naturally, however, you have no contract with FedEx - your contract is with the merchant. If you make a claim against FedEx, you might be shooting yourself in the foot by accepting the merchant isn't liable.
So in my opinion this is a case of theft by someone in your neighborhood and you should report it to the police.And the first question the police will ask is, "when did you last see the parcel" and the reply is "I've never seen the parcel".
and the reply is "I've never seen the parcel".
Reporting it to the police might be construed as acceptance of liability.
The carriers have many delivery options and I doubt eshops will bloat the checkout pages with various options.
shouldn't the merchant be expected to intervene on my behalf and make things right?
After all, it was the merchant's choice not to take reasonable efforts to ensure safe delivery.
as I mentioned requiring a signature doesn't make the delivery immune to theft.
you need as a consumer to verify everything in advance