I have this habit of not being charged for goods

What do you do?

[vrtlw]

Not just related to www commerce (which is why I post in foo) but I seem to have this thing around me that means when I get home and examine receipts or after reviewing CC transactions I find I haven't been charged for the goods that I purchased. I'm not trying to hide anything I purchase when I go through the shopping cart or check stand but I can't seem to get away from it. To confirm this is from online and b+m stores.

Once was an xbox, another time a television, another dog food, today it was wiper blades!

I called the store today and told them of their mistake but my question really is "what would you do?"

[wyweb]

but my question really is "what would you do?"

Step up my spending.

[Brett_Tabke]

> what would you do?

Farm my self out to as many people as possible at only 5% of gross purchases.

[rocknbil]

Always do right. This will gratify some and astonish the rest. - Mark Twain

[Green_Grass]

Yeah... happens at restaurants with me. They keep charging me incorrect, (lower) prices ( wrong item) and some times miss an item or two, and I am a small eater!

Never happened for any big ticket purchses..

Yes.. I normally point out the discrepency and pay the balance.. 90 % of the time.. sometimes just for fun..I just enjoy the discount.

[onepointone]

Always do right. This will gratify some and astonish the rest. - Mark Twain

Wow, an earlier/better version of "don't be evil"

[WolfLover]

In the past, I would have kept it to myself, I'm ashamed to admit. Now, I would contact the store. After all, if it were your store and your employee or even yourself made an error that cost you money, wouldn't you want them to be honest with you? I know I would!

[LifeinAsia]

I would like to think that I would point out the mistake. However, the cynical me expects that I would go all the way down to the store, wait in the Customer Service line, wait again while someone goes and gets an identical item so they can scan it and charge me for it, then (if I'm lucky) get a half-hearted thank you.

It doesn't seem like a fair trade- I waste MY time and gas to fix THEIR mistake, and all I get is a thank you (if I'm lucky). Well, at least I'll get the karma credit.

[piatkow]

There is probably a very angry customer of your bank getting debited with your purchases.

[wheel]

We bought $100 of chocolate gift baskets at Christmas this year and my bank card didn't work so we threw the charge on a cc. The charge never appeared, the store screwed up.

We went back two months later when it became apparent from our statements that we weren't going to be charged (I did make them confirm with their receipts for the day that we hadn't paid cash or something like that and I'd simply forgotten). The store was very happy, gave us some more chocolate.

So you should let them know, if only because it may be an opportunity for free chocolate :).

[arieng]

About ten years back, I was renting a house that needed a new roof. I was there when the roof was put on, but the bill went to the homeowner.

A couple of years later I bought the home. Now, I'm in the process of selling it and went looking for paperwork on the roof. The previous homeowner couldn't find any so I got a hold of the roofer. He couldn't find it in the computer files so went to his storage unit to look through old paper records. Nothing.

Looks like someone got a $10,000+ roof without paying for it.