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What business does she have opening the "Files and Settings Transfer Wizard"? Well, minimizing *does* make it go away. Sort of.
I could have taken her advice: "maybe we should just delete the WINDOWS directory and start over". I know she was half-joking, but it makes me wonder if she's tried that before.
I'm not an IT help person. But I do know that you can't fix things by picking up the machine and shaking it. Which is metaphorically what was happening.
I apologize for venting here. I don't do it often. It's cathartic.
a nerd, knows about the specific technology subject front and back, but you may not know he/she does by their exterior.
a geek, acts and dresses like he knows
I like that. A nerd just doesn't feel a need to impress. A geek must make sure that everybody knows how much they know - and you're probably better off with the nerd (though the geek may have better communication skills).
So of course the two often intersect.