iPhone Newbie!

can't get / pay my bill -

[chewy]

ATT seems to think I know how to get instant messages on my new iPhone.

They sent me an email about their "no charge instant message" that contains my password - so that I can log in to pay my bill.

I would have missed it but they are already dunning me for my "overdue" payment. (I think I'm about a day late) - and of course, I've signed up for "paperless billing".

I must be living in a different dimension or missed something in the manual or something because I can't for the life of me figure out how to get this instant message!

Any suggestions?

Sign me CLUELESS!

[edited by: lawman at 8:14 pm (utc) on Oct. 30, 2009]

[piatkow]

Reminds me of the utility company whose paperless billing required me to remember when my quarterly bill was due and then log in on the correct date.

[chewy]

So - there clearly are "instant messaging" clients for the iPhone - but since this is an ATT / Apple product, why isn't there one from them?

I don't want to trial and error this thing (or call tech support)- does anyone have a recommendation as to what they use for a client on their iPhone?

[swa66]

I suspect you got it as an SMS.
Check for the "messages" icon (green with a talk icon in it).

[skipfactor]

Their paperless billing takes a cycle or two to take effect. They SMS you, not "IM". Haven't used it but they do have a free app for viewing/paying bills. Search the app store for "ATT" > AT&T myWireless Mobile.

[chewy]

bingo - thanks again WebmasterWorld!