Welcome to WebmasterWorld Guest from 23.22.182.29

Forum Moderators: incrediBILL & lawman

Message Too Old, No Replies

What do people look for in a web design company?

     
6:53 pm on Dec 1, 2008 (gmt 0)

New User

5+ Year Member

joined:Nov 11, 2008
posts: 6
votes: 0


Hello,

I don't know if this fits in this forum but I will throw it out there.

I am working on a very quick "Yes, No, I don't mind" questionnaire to send out to non web people to see what they look for in a web design company.

The following list are the items I have so far in my questionnaire. The question goes...

Do the following affect your decision when chossing a web design company?

Location
Name
Company Ethos
Company Size
Technologies used
Opensource or Closed Source
Sector focus
Published portfolio
Award winning company
Industry accreditations
Able to offer funding
Provide other new media services
Price range

Can you think of any other factors people consider when looking for a web company?

Many thanks in advance

Ed

7:38 pm on Dec 1, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Dec 15, 2003
posts:2606
votes: 0


Experience and references would be at the top of my list.
7:42 pm on Dec 1, 2008 (gmt 0)

Preferred Member

10+ Year Member

joined:Nov 19, 2002
posts:423
votes: 0


Personally I only look for three things:

1. Standards compliant
2. Semantic markup
3. In depth knowledge of usability studies

9:54 pm on Dec 1, 2008 (gmt 0)

New User

5+ Year Member

joined:Nov 11, 2008
posts: 6
votes: 0


Thanks for the replies. I will add them to my list.

Do you think the average non web savvy person would know that semantic markup exists? I am going to create a web business 2 web business quesitonnaire too. These will defo come in there.

10:08 pm on Dec 1, 2008 (gmt 0)

Junior Member

10+ Year Member

joined:July 11, 2003
posts:71
votes: 0


I'm finding that lots of non-web types nowadays are asking specifically about whether a firm provides SEO services.
11:04 pm on Dec 1, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:Jan 22, 2005
posts:1152
votes: 4


In any business, people are looking for people they can trust.

Typically, they are first looking for expertise. And you've outlined some good points that might illustrate expertise.

But, they are also looking for integrity. This appears to be a serious issue for many contractors. Will you do what you say you are going to do, when you say you are going to do it and for the price that was agreed to at the start? You need to illustrate that you understand this is an issue.

Finally, you want to show that you care about your customers, that you understand that their web site reflects their goals and objectives and values not only to their customers, but to their family, friends, the community at large and the employees. And you need to communicate that you care because the web site is going to reflect on you.

Technical and artistic expertise is the most important, but caring and integrity are also important.

8:38 am on Dec 2, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member beedeedubbleu is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Feb 3, 2004
posts: 6099
votes: 6


Do you think the average non web savvy person would know that semantic markup exists?

If you are talking about the average enquirer then, no, they would not have a clue what this was.

8:52 am on Dec 2, 2008 (gmt 0)

New User

5+ Year Member

joined:Nov 11, 2008
posts: 6
votes: 0


Thanks again all, I am getting some interesting responses here.

There are different types of web company as well that have a different focus and I think should be included. For example;

- Design based companies that focus on aesthetics over anything else
- Marketing based companies that focus on calls-to-action and sales

Of course a good company encompasses both at equal importance to enhance each point but my past experience has found quite a few companies put on above the other.

10:03 am on Dec 2, 2008 (gmt 0)

Senior Member

WebmasterWorld Senior Member beedeedubbleu is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Feb 3, 2004
posts: 6099
votes: 6


I think a portfolio of satisfied clients and testimonials is important.