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Google and Yahoo account hacked

         

benevolent001

5:02 am on Jun 11, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hi

I am not sure what this is happening

Both of my google accounts and yahoo accounts have been hacked by someone , i am not able to even resent password as details have been changed by the person . Even alternative email has been changed which is used to reset password by google

I am worried as lots of my google services were linked with this address.Google says to fill in some form , long one like names of emails to which i send emails , names of labels etc. , i am doing it just now , just wanted to take your suggestions on what is this happening.

What can i do

Thanks for your help

Habtom

6:52 am on Jun 11, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Here are a few I can think of for now:

  • If you did setup a POP3 or were getting emails from other accounts, create a different email address and redirect them there (Change the passwords of the emails too).

  • Anywhere you can possibly update the email address, do change them to your new email address.

  • No matter how tough it seems, notify your important customers to use your new email due to some technical problems.

  • If you have had confidential information like details of your CC in the email, notify your bank to disable the CC.

  • Change your paypal and related emails and passwords to a new email and password respectively.
  • benevolent001

    7:30 am on Jun 11, 2008 (gmt 0)

    WebmasterWorld Senior Member 10+ Year Member



    Thanks for tip my Paypal is also linked with that account , i have contacted Google support lets see if they help or not. I guess there is no support of such kind for yahoo.

    I am not sure which new email to make or to choose now (Gmail , yahoo) or choose my own domaian email address.
    As my own domain address is only email which is still working for me.