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The wife of a city executive cost her husband £11,000 after she downloaded four episodes of the sitcom Friends through his mobile phone while abroad.
The woman used the broadband package on his Vodafone mobile phone to order the programmes, which would have been free had the download taken place in Britain.
However, her husband flew to Germany on business while the download was still in progress and it resumed after he touched down, incurring the massive fees.
A Vodafone spokesman said that they do inform their customers of the charges, and alert users who go over their bandwidth limit. He did also say that alerting customers using their phones abroad does take longer.
Have they never heard of sending a text message?