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Damaged cable cuts Internet in Mideast

   
6:08 pm on Jan 30, 2008 (gmt 0)

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AP via Yahoo! News: Damaged cable cuts Internet in Mideast [news.yahoo.com]

Internet outages disrupted business and personal usage across a wide swathe of the Middle East on Wednesday after an undersea cable in the Mediterranean was damaged, government officials and Internet service providers said.

In Cairo, the Ministry of Communications and Information Technology said the cut in the international communications cable had led to a partial disruption of Internet services and other telecommunications across much of Egypt.

Other affected countries mentioned in the article include United Arab Emirates, Kuwait, Saudi Arabia, Bahrain & Qatar.

7:26 pm on Jan 30, 2008 (gmt 0)

5+ Year Member



I say we begin relief efforts immediately!

We have to start helping the victims of this outage. Who is with me?

I think we should download important portions of the internet like digg, youtube and others and mail them copies.

7:46 pm on Jan 30, 2008 (gmt 0)

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The impact is larger than the first story would seem to imply... Also affected are India, Pakistan, Sri Lanka and naturally, American & British (-based) firms who have outsourced to the region.

The Register (UK): Submarine cable cut torpedoes Middle East access [theregister.co.uk]

A submarine cable in the Mediterranean was cut earlier today, resulting in a dramatic slowdown in internet access for people in India, Sri Lanka, Pakistan and much of the Middle East.

A spokesman for Flag Telecom, the owner of the severed cable, told the Reg: "It is a problem off the coast of Alexandria in Egypt. For some reason ships were asked to anchor in a different place to normal - 8.3km from the beach. One of the ship's anchors cut our cable but there are multiple cuts - we're not the only company having problems."

Reuters via IBNLive (India): Under-sea cable fault cripples Internet in India, Mideast [ibnlive.com]

India said it had lost more than half of its capacity.

"There has been a 50 to 60 percent cut in bandwidth," Rajesh Chharia, president of the Internet Service Providers' Association of India, told Reuters.

Bloomberg (US): Mediterranean Cables Cut, Disrupting Communications (Update2) [bloomberg.com]

Internet and telephone communications across the Middle East and India were disrupted after two submarine cable systems in the Mediterranean Sea were cut.

[...]

``It's a national disaster,'' said Joseph Metry, network supervisor at Orascom Telecom Holding SAE, the biggest mobile- phone company in the Middle East and North Africa.

[...]

Customers of AT&T Inc., the biggest U.S. phone company, have been affected, spokesman Michael Coe said. While the company is rerouting its clients' traffic, it anticipates congestion since other carriers are doing the same thing, he said. He didn't know how many customers were affected.

[...]

Verizon Communications Inc., the second-biggest U.S. phone company, said some customers have been affected by the cable break. The New York-based company is switching those clients to other network routes, said Verizon spokeswoman Linda Laughlin.

(I emphasised the fact that two cables are cut.)

Quoted repair times range from "several" to 15 days...

7:56 pm on Jan 30, 2008 (gmt 0)

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> relief efforts

LOL! Welcome to WebmasterWorld [webmasterworld.com], dustinbrewer!

> mail them copies

It's great to see you're as concerned about bandwidth issues at this time as is Bahrain. :) From the Bloomberg article:

[Bahrain's public telecommunications firm,] Batelco, as the company is known, advised customers to give more priority to applications such as browsing and e-mail, which consume less bandwidth than actions such as file sharing.
12:45 am on Jan 31, 2008 (gmt 0)

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When contacted, the VSNL spokesperson said, “There has been a cable cut on several cable systems in Alexandria, Egypt, which has impacted internet connectivity in India. In the case of SMW-4 system of which VSNL is a part, connectivity has been largely restored."

More problems to Reliance who owns FLAG cable

more at [economictimes.indiatimes.com...]


An anchoring ship off Egypt’s Alexandria coast damaged Indian-owned FLAG cable and also SEA-ME-WE on Wednesday morning and urgent repair teams had set sail for the location. An official of Reliance group, which owns FLAG, said the repair will take about 10 days.


Meanwhile, BPOs remained largely unaffected. According to a WNS spokesperson, during the breakdown, the company managed to link up to the US pipleline for its UK processes thereby avoiding any downtime.
2:59 am on Jan 31, 2008 (gmt 0)

WebmasterWorld Administrator phranque is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month Best Post Of The Month



habtom - you there?
4:02 am on Jan 31, 2008 (gmt 0)

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hi phranque, the speed is not as it used to be, but it is alright.

I am not sure how much it is going to cost them (it must be a hefty amount) but they said they have been re-routing the traffic through other network partners in Europe and Asia.

It actually happens many times, from the OP:

Cables get damaged all the time but Schoonover believes this was the first time two undersea cables near each other were cut at the same time.

The ISP I use here seem to know how to handle this kind of situations, like the immediate decision to re-route the traffic, but just don't call them for support :)

6:05 am on Jan 31, 2008 (gmt 0)

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We have to start helping the victims of this outage. Who is with me?

You know what, this is a good idea. I have put a link on <snip> if you wish to donate :)

[edited by: lawman at 4:57 am (utc) on Feb. 1, 2008]
[edit reason] The Real lawman Snip. :) [/edit]

6:14 am on Jan 31, 2008 (gmt 0)

WebmasterWorld Senior Member vincevincevince is a WebmasterWorld Top Contributor of All Time 10+ Year Member



I don't know about anyone else but I'm sending them all my surplus patch cables. Intercontinental internet does work with CAT5e I presume. These are cut as opposed to stolen lengths so it shouldn't take long for a technician and a soldering iron to fix...
6:23 am on Jan 31, 2008 (gmt 0)

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. . . and a diving suit perhaps.
11:04 am on Jan 31, 2008 (gmt 0)

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Won't affect me. I blocked them all off our servers years ago.
3:15 pm on Jan 31, 2008 (gmt 0)



and there goes the internet upon which the entire world depends. Scary, isn't it? All the eggs in basket...I mean cable.
6:34 pm on Jan 31, 2008 (gmt 0)

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Just imagine the hit rentacamel.tld till take on a typein trafiic for the next couple of days.... :)

sorry couldn't hold it...

3:56 pm on Jan 31, 2008 (gmt 0)

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Large swathes of Asia, the Middle East and north Africa had their high-technology services crippled Thursday following a widespread Internet failure which brought many businesses to a standstill and left others struggling to cope.

One major telecommunications provider blamed the outage, which started Wednesday, on a major undersea cable failure in the Mediterranean.

CNN Story [cnn.com]

[edited by: encyclo at 10:25 pm (utc) on Jan. 31, 2008]
[edit reason] moved from another location [/edit]

4:09 pm on Jan 31, 2008 (gmt 0)

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there goes our .Asia domain.
11:53 pm on Jan 31, 2008 (gmt 0)

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Last time I remember this happening in Asia it slowed things down considerably but things did not grind to a halt.

I hope it will get sorted out soon for everyone affected.

11:57 am on Feb 1, 2008 (gmt 0)

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I feel like a sub hits my connection daily.. its always slow!
1:51 pm on Feb 1, 2008 (gmt 0)

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AP via Yahoo! News: India works to resume Internet services [news.yahoo.com]

Bandwidth providers said they expected India's Internet service to be back to about 80 percent of its usual speed by the end of Friday, a day after Internet service across a swath of Asia and the Middle East was disrupted.

In Egypt, meanwhile, Minister of Communications and Information Technology Tarek Kamil said service would be up to about 80 percent of its usual capacity within 48 hours.

[...]

In a separate statement, FLAG Telecom reported that a different undersea Internet cable, FALCON, also belonging to the company, had been cut Friday at 0559 GMT at a location about 35 miles from Dubai, on a stretch between the United Arab Emirates and Oman in the Persian Gulf.

There were no other details on the damage — the first to be reported in the Persian Gulf.

> Last time I remember this happening in Asia it slowed things down considerably but things did not grind to a halt.

From the same, linked story:

Such large-scale disruptions are rare but not unknown. East Asia suffered nearly two months of outages and slow service after an earthquake damaged undersea cables near Taiwan in 2006.
3:53 pm on Feb 1, 2008 (gmt 0)

WebmasterWorld Administrator engine is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month Best Post Of The Month



CNN Are reporting that repair ships are on the way and due to arrive on scene by Tuesday.
8:29 pm on Feb 1, 2008 (gmt 0)

5+ Year Member



THIRD CABLE CUT
[news.bbc.co.uk...]

Once is an accident
Twice is a coincidence
Three times?

9:58 pm on Feb 2, 2008 (gmt 0)

10+ Year Member



<snip> Those cables are thousands of feet under and there is very options as to who has the ability to cut them.......

Lovejoy

[edited by: lawman at 12:04 am (utc) on Feb. 3, 2008]
[edit reason] No Politics Please [/edit]

10:29 pm on Feb 2, 2008 (gmt 0)

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>Those cables are thousands of feet under

None of the cables have been cut at points that were "thousands of feet" under. All were at depths well within reach of an errant anchor.

10:59 pm on Feb 2, 2008 (gmt 0)

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All reports are very unclear as to how deep they were, only the possibility of the damage caused by an anchor. The Mediterranean Sea were one cable was cut, 5 odd Kilometers off Alexandria has an average depth of 1,500 metres (4,920 ft) and the deepest recorded point is 5,267 meters (about 3.27 miles).

Lovejoy

6:56 am on Feb 3, 2008 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Three times?

It is the right time to change the cables from being underground to be carried on polls on the sea. :)

Specially today, I see no performance difference. It even looks faster than it has ever been.

Should I say go cut more of them?

[edited by: Habtom at 6:58 am (utc) on Feb. 3, 2008]

 

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