Unkown pc Issue:(

[lajkonik86]

Need some help :D

I have a problem i can't really pinpoint.

When playing any game the computer crashes after about 10m of the game and gives me a blank blue screen. Just that, a blank blue screen with nothing working. After rebooting it gives me the usual serious error stuff. What is causing this?

Things i Tried:
Scanned my RAM -
Checked if RAM was thoroughly attached
Reinstalled Video Drivers
Reinstalled DirectX
Checked CPU Fan

wasn't able to detect anything being wrong...

Thanks :),
Thierry

[lajkonik86]

Forgot to say this is the serious error message from microsoft. These things don't tell me anything but maybe they do to you:)

The following files will be included in this error report:
D:\DOCUME~1\Start\LOCALS~1\Temp\WERe9da.dir00\Mini081106-01.dmp
D:\DOCUME~1\Start\LOCALS~1\Temp\WERe9da.dir00\sysdata.xml

Error signature:
BCCode : 1000007e BCP1 : C0000005 BCP2 : BFB3A600 BCP3 : A8984AAC
BCP4 : A89847A8 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

[bhonda]

[support.microsoft.com ]

[lajkonik86]

nope not using any joystick

[BillyS]

Is this a game that might really be pushing the capabilities of your video card? If so, perhaps the card / chipset is overheating and causing a temporary hardware failure. Are you overclocking anything (like the cpu / memory / video card)?

[bhonda]

I concur!

Yeah, a couple of years back I had a similar problem (not in terms of the error message, but the pc would just randomly stop working). Turns out my power supply was struggling...getting a supply that actually matches the rest of my PC sorted it out.

A few years before that it was my entire system overheating that was causing another similar issue.

[lajkonik86]

Simcity 3000, Galactiv Civilizations II, CIV IV

3ghz, 512mb ram, ati9600 256mb

These games are pretty old, things aren't heating up...

[ytswy]

It's pretty much got to be either a hardware or driver problem since the OS is crashing.

I'd recommend removing any peripherals you have attached and updating any drivers you can think of.

If your RAM is in multiple sticks or you have access to more RAM I would try swapping out your modules one at a time.

[lajkonik86]

audio and usb drivers updated

still having trouble.
Checking out some more registry fixes.....
Any suggestions?

[rocknbil]

512mb ram

If this is XP (sorry I don't see OS anywhere), this is not enough, you will need at least 1GB to keep an XP box humming - ESPECIALLY if you are doing any gaming. Promise. But that's not the problem, IMO.

ati9600 256mb

This is most likely the problem, a conflict somewhere with the drivers and something in your OS. Short story, you can try disabling any unnecessary programs or startup items in your system before runnng the game, but this is a pot shot at best, it may solve nothing.

I have been hacking together computers since the Windows 3.11 days. I am by no means an expert but I've installed a lot of hardware, and thrown a lot out the window.

My most frequent window-flier is anything labeled ATI. I have almost never had one good experience with **anything** ATI, from simple bottom-end cards to bigger ones. Blue screens, freezes, hours and hours chasing support and software issues, digging through worthless white papers, bulletins and other support documents, finally only solved by taking the #$%#$% thing out and using ANYTHING else.

I know the ATI 9600 is one of the gamers' favorite cards, but I avoid ATI at all costs for this reason. Somehow I miraculously managed to install a 9600 in my wife's computer as a second card (don't ask how I came by this card,) and it took two days to get all issues resolved. NEVER AGAIN.

It's like Norton: people rave about it, it's the best thing in the world until something goes wrong, then you're hosed and a solution will be as elusive and vague as this post.

Best of luck to you, but if you want to solve it quick and solid get rid of the ATI card.

[BillyS]

While I've also had problems described by rocknbil and ATI, I would have thought those years were behind them. Still, you might want to make sure you're using their drivers, not necessarily the MS ones...

I'd say motherboard or other hardware, but you say it only happens when you're playing this one game.

If the game is being played off the CD / hardrive at the same time, you might want to see if this is a disk access / CD player problem. You can eliminate the CD by moving all the files to your hard drive. You can eliminate the hard drive using your OS supplied tools And / Or you might want to try reloading the game itself.

[balam]

ATI - the only company I know of that requires you installing Microsoft's .NET just to upgrade your video drivers. And now you know why I no longer do business with that company...

lajkonik86, if you can, swap out your video card - maybe you have one as part of your motherboard? - with something that matches/exceeds the requirements of the games you're playing and see what happens.

<ot>
I joined the franchise with version III; how's Civ IV in comparison?
</ot>

[PixelCrayons]

try going to driveragent.com this site is great it will scan your computer for any driver that is out of date and will give you a link to download the up to date one. Site works wonders and might fix your problem.

[supermanjnk]

If this is XP (sorry I don't see OS anywhere), this is not enough, you will need at least 1GB to keep an XP box humming - ESPECIALLY if you are doing any gaming. Promise. But that's not the problem, IMO.

I bet to differ, I had no problems with 512 megs of ram for the first few years when I built my first xp box (amd xp2700 processor fsb333) I didn't have problems until recently (currently running a gig) because my processer is crapping out on me

[rocknbil]

Got Photoshop? :-)

I lasted a total of three months on 512MB. Thought I could put up with closing and relaunching. I couldn't.

[TravelSite]

For Galactic Civilizations II you have to have the very latest Direct X software otherwise it will crash.

And make sure your video card drivers/software are uptodate.

I have Galactic Civilizations II running on my Tablet (512MB memory, Intel 915 Integrated Graphics) and it runs - if only just. It wouldn't run very well if I adjusted the ingame settings too high.

Even my desktop can slow down a bit when running this game with all the options turned on (Althon FX64 thing, 2GB RAM, fast graphics card). Make sure that you've not adjusted the settings too high.

GalCiv2 IS a demanding game - and the longer a game goes on the more resources it takes up (still your desktop shouldn't be having problems after only 10 minutes).

Check what other programs are running on the PC. If you have too many things - e.g. skype, apache, norton (so resource hungry I don't use it), file sharing - then your pc will be struggling as soon as you start a game.

512Mb is not a lot of memory for GalCiv2 - its really the minimum amount. If you have lots of other background programs (look at the task bar or control-alt-delete) then you're demanding a lot from the desktop.

[edited by: TravelSite at 1:59 pm (utc) on Aug. 23, 2006]