Forum Moderators: buckworks
The credit card address entered on the website was not verified by the Payment Gateway, only the Credit Card number was. The Credit Card turned out to be stolen.
I am hoping people can recommend what they use, but being new to this forum I am not sure if they are breaking any "rules" doing so.
Steve
All I can recommend you is to use a well recognized credit card company such as visa, mastercard or amex.
Additionally, you will need to develop (or have develop) some kind of "intelligent" address verifier to insure your transactions are not bogus. It is possible to make such features available provided the exact needs are assessed from the beginning.
Good luck with your project.
SEO
I was actually referring to PSP's (I think that's what they are called) such as Protx, WorldPay, PenPay etc. We also took the major credit cards.
Also it could be a web design issue. We have used EROL software to produce a catalogue which connects to one of these PSP's, plus Lloyds bank does the handling/processing. So is it the banks responsibility? Obviously I am still a bit naive in this area which is why I am asking for opinions and what major companies/manufacturers use etc.
We now only take offline email orders, so not surprisingly orders have dried up!
Regards
Steve
Was it an international order? Your shopping cart may be able to turn off orders from Malaysia, Nigeria, etc. Many just turn off all of Asia and that stops the majority of fraud. We had never had an order from Asia that wan not fraud and just stopped accepting orders from there.
Kevin
You can turn AVS on or off or validate some or all of the address. There are also different levels of integration, from programing an interface with their api to more simple things.
We don't charge cards until we ship and we screen out $10,000 dollar orders from indondesia that way. To me it sounds like you may need to change your methodology a bit more than the gateway.
What do you mean by that? They don't check it, or it did not match?
I think he means the Payment gateway fellas didn't verify the network it came from. There are some specific rogue networks and when orders come through those networks it is labelled as "Risky Transaction" and the client is informed. Actually go for a payment gateway which has some sort of manual check for the transactions to weed out suspicious transactions.