Worldpay & the 'desc' parameter?

[Delboy]

Hi,

I'm in the process of setting up a site which offers a fixed price service, and thinking of going with Worldpay Select Junior.

I will need to receive specific data from shoppers before the service can be fulfilled. So I'm wondering if the data from the 'desc' parameter, that would be passed to Worldpay from my HTML form, is returned in the payment confirmation emails for myself and the shopper, aswell as in the CMS statements?

I've been reading Worldpay's support pages over & over again, but can't seem to find what I'm looking for!

[TimmyMagic]

I have WorldPay and the value field and price is passed onto you and the shopper. You can also choose to have the description sent to your emails aswell.

I have had WorldPay junior for over a year now and they are very good.

[EConrad]

There is really no need to pass all customer related data through WorldPay, you can store it in database/file, associate it with order ID and then extract it again after you will get a callback from WorldPay. Then do any apppropriate actions in your scripts.

[Delboy]

TimmyMagic, I've just been told that it's possible by adding 'Description: <WPDISPLAY ITEM=desc>' to the 'merchantDesc.templ'file. That's how it's done right? I think I'll need to do this for the customer's email address...

EConrad, why should I go to the effort & expense of getting a callback script, if I can get what I want done without one? I don't need shopping cart software because it would be overkill - I have one 'product', no P&P costs, VAT...

[TimmyMagic]

Delboy,

Yes it is the 'merchantDesc.templ'file.

I would add the customer email also. If you are selling just one product, which is what I do with one of my sites, then there is no need for callback. I don't bother. When someone orders the product I get the customers address and email sent to me. It's easy to setup and makes life a lot easier than having to go to the CMS every five minutes.

However, email is not 100% and sometimes someone may order something and the email doesn't get to you. This has happened a few times to me. It's a bit annoying but a nice suprise that someone has ordered something when you didn't expect it. It is pretty rare though.

[Delboy]

TimmyMagic, thanks for the reply.

>However, email is not 100% and sometimes someone may order >something and the email doesn't get to you. This has >happened a few times to me. It's a bit annoying but a nice >suprise that someone has ordered something when you didn't >expect it. It is pretty rare though.

So, can the details (email, description...) also get stored in the CMS? Or is the only way of finding out that this has happened, when the customer contacts you?

[TimmyMagic]

The orders will always be on the CMS. I have the orders sent to my email, as this saves going and looking at the CMS every 5 mintues. But occasionally the email might not get to you. It's always logged on the CMS. If it isn't then there wasn't an order.

[Delboy]

TimmyMagic, that's a relief!

The reason I asked this is because someone from Worldpay had told me "...however once the email is sent the details are not stored anywhere!"