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Bullet Proofing an Ecommerce Website

Keeping a site running while techs go broke

         

jsinger

7:00 am on Jan 24, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Say I've got one of the world's most profitable small e-commerce sites: Tons of orders. High margins, a PR of 8 and zero fraud. (I can dream!)

But I'm on my yacht worrying about the cash strapped world of the new internet. I'm using a remote shopping cart company that hasn't paid it's employees in two months. My web host is a unit of Enron. I'm engulfed by the flotsam and jetsam of a burst bubble, and my livelihood is at stake.

What do I do to assure that my site stays afloat while so many web providers are collapsing? Assume that price isn't much of an issue.

Dreamquick

8:54 am on Jan 24, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If cost *really* isn't an issue...

1) Build your own cart software - after all it's not rocket science and if you have someone employed/contracted to do this you could also try to get them to create scripts to remove as many of your other external 3rd party dependancies as possible.

2) Move to a less "troubled" hosting company / try to negotiate a better deal with the cash-strapped current one / perhaps even consider self-hosting. In either case you want a service-level-agreement which is rock solid.

3) Move the DNS service to a paid service, again with an SLA. Next to webserver problems the biggest issue I see is DNS probems.

- Tony

jsinger

3:59 pm on Jan 24, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Would it be smart to have the cart copied on two or even three hosts so that the whole thing could be redirected in the event a host goes down? Is that overkill? How long would it take to change over to an alternative server?

We just had our cart go out for three days. One thing that helped a bit was that our site remained up and we directed customers to phone orders to us toll-free.

DrCool

4:43 pm on Jan 24, 2003 (gmt 0)

10+ Year Member



Diversify. If you were able to create one successful store what's to keep you from creating more. Use different hosts, differnet shopping carts, different merchant accounts, etc.

caine

4:48 pm on Jan 24, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



move the store to an up and coming or established host, in which you'll get a better deal, and peace of mind.

Then as DrCool, suggests, get away from the eggs all in one basket. Diversify.