How do you deal with this, I've sold a box set via an auction site all DVDs worked fine, no scratches or damage. Then I get a email saying that one doenst work and the others are badly scratched - I've watched this and used this particular box set and I know that there isn't a problem with it.
Buyer has 300+ positives and no neg feedback, just have a nagging feeling that this a set up.
I reckon theres nothing I can do about it, just ban him in future, refund and allow him to keep the DVD, just sucks.
Any one else dealt with this or something similar ?