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Amazon Increases Free Delivery Minimum For UK Shoppers

         

engine

4:50 pm on May 4, 2015 (gmt 0)

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Amazon UK is doubling the requirement for free delivery minimum spend. Apparently, Books are still at £10, but all other items are now £20 or more to be eligible for free delivery.

Of course, it's not really free, but it was probably, previously, supported and a loss leader to grow the business. Clearly, Amazon UK feels the time is right to push the free delivery option up further, from it's original introduction in 2013.

Clearly, the $57 Million loss in the first quarter might have been an additional driver to push the decision.
[phx.corporate-ir.net...]

This has to be a good thing for many smaller competitors that have often seen Amazon's free delivery service as unfair competition.

lucy24

10:03 pm on May 4, 2015 (gmt 0)

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Interesting if you consider that in the US, free (i.e. included in product cost) delivery jumped up from $25 to $35 just a year or two back. Are we getting closer to the same price range?

:: detour to Oxford Dictionary of Music to find out who the heck Bartolomeo Cristofori was ::

engine

11:24 am on May 5, 2015 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Yes, it's getting closer, but will probably never be exactly the same.

I usually choose the delivery option that suits my needs. If I need it quickly, i'll pay, but if I just need it in the next 7-10 days, i don't mind waiting, which is usually the "free" option. Now that it's doubled, it means I have to either order more, which I don't necessarily want, or wait even longer until i have added more items. It's only going to make me look more closely at the shipping costs of Amazon vs other suppliers, which i've always done. I have no plans to "upgrade" to Amazon Prime.
I don't mind paying for delivery if it's not OTT.
I'm happy to spread my business more widely, and this may just be the tipping point for more than just me.

Hinso

3:54 pm on May 5, 2015 (gmt 0)

10+ Year Member



Free delivery in the UK means using courier firms as opposed to Royal Mail. Mostly those firms can't take the pressue at busy times, e.g. Christmas. Tried it a couple of times. Never again.

engine

5:26 pm on May 5, 2015 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Oh, yes, Hinso, and at busy times such as Christmas, opting for free delivery is asking for trouble, even starting as early as three weeks prior. That means the end of November!