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delivery times

     
6:38 pm on Jun 3, 2014 (gmt 0)

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WebmasterWorld Senior Member lucy24 is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month

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I recently had occasion to look into diapers for an elderly pet. (Moderators, I name no names and can obfuscate the species, but you will see that "widgets" won't do.) It turned out that the most highly-regarded manufacturer could, nevertheless, not be recommended-- because delivery was so slow that the buyer's pet often died before the product ever arrived.

So let that be your new benchmark, your minimum standard: If the customer dies of old age before your product is delivered, your delivery time is too slow.

:)
7:02 pm on June 3, 2014 (gmt 0)

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WebmasterWorld Administrator lifeinasia is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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If the customer dies of old age before your product is delivered, your delivery time is too slow.

And given how sue-happy society has become, if it's something that may have prevented the death had it been delivered in time, you could also find yourself on the receiving end of a lawsuit. Even if the "may have" is so small, there are plenty of lawyers who would probably still sue.

but you will see that "widgets" won't do

I dunno- I might be inclined to name a cat "Widgets" or "Foo," but probably not "Example."