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Email Marketing Added Without Permission.

     
6:28 pm on May 23, 2014 (gmt 0)

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joined:Aug 5, 2004
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hi - during the completion of the company annual accounts our accountant queried monthly entries in the eshop hosting account relating to an emarketing add-on to the eshop at 70/mth - there were 11 entries totalling 840.

when i contacted the company they said that my wife give permission however i remember her asking me about it at the time & i declined as we already had a suitable emarketing client.

we recieved no emails or letters regarding the add-on addition to our account but after many emails they eventually did cancel & refund 1 month.

i'm afraid to take them to the "small claims court" for the balance that they owe (700) in case they close the eshop.

can anyone please advise on this?
6:38 pm on May 23, 2014 (gmt 0)

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WebmasterWorld Administrator lifeinasia is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

joined:Dec 10, 2005
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So, what is your actual question? Are you asking if you should take the risk and sue? That's a question only you can answer. (Not knowing if there is a different question, it's hard to know what direction to go in terms of advice.)