hi - during the completion of the company annual accounts our accountant queried monthly entries in the eshop hosting account relating to an emarketing add-on to the eshop at £70/mth - there were 11 entries totalling £840.
when i contacted the company they said that my wife give permission however i remember her asking me about it at the time & i declined as we already had a suitable emarketing client.
we recieved no emails or letters regarding the add-on addition to our account but after many emails they eventually did cancel & refund 1 month.
i'm afraid to take them to the "small claims court" for the balance that they owe (£700) in case they close the eshop.
can anyone please advise on this?