joined:Mar 19, 2014
We sell frozen seafood online and I have a peculiar problem.
Some of our products are sold as full fish and/or large fillets. Now the catalog is setup on a per Kg basis for price points. However in the case of full fish or fillets, the final weight might be +/- 15% of the ordered weight i.e. Ordered 1Kg Grouper but the actual fish might be 850 gms or 1150 gms or somewhere in between.
When the buyer wants to pay COD it's not a problem, but when he wants to pay by CC online how do I make up the difference in cost for the +/- % variation?
This variation cannot be determined until the product is getting ready for dispatch i.e. after the payment has been made and order received at our orders department.
Any ideas will be welcome... I have got brain freeze with this right now!