Software issues are not the problem for me. The problem for me is 1) US economy, 2) media/gubmint. Re 1) people don't have jobs, despite all that jabber about our economy on the rise. For the 1% yes, for everyone else, NO. Lots of people are still unemployed or underemployed. How do I know? I know them personally. People without jobs can't buy stuff. Then there is 2), the relentless media and posturing by our buffoonish rulers about how everything is bad and scary and the sky is falling deficit cliff bad scary terrorists scary diseases from afar scary criminals in our streets no compromise no governing just yelling screaming crying abou being very afraid all the time and focus on what some silly celebrity does with her butt instead of real issues. The whole point is to keep people in fear, but scared people don't spend as much money as not-scared people. No software can counteract this. Wish it were an easier fix. Our system needs an update, for sure.
Well, if you can develop some sort of app to chase out all the amateur idiots who sell at a loss... thereby screwing it up for everybody else actually trying to make a living... I'll be the first in line to download that. I also wouldn't mind an app to prevent losers in China stealing my designs either. And is there some way to create a type of text that would burn holes in the retinas of people who refuse to read instructions on your site?
You shouldn't be having that many losses. If they really are losing that many, it is most likely something that's happening locally. You should check with the highest ranked person locally you can get hold of, and have them look at the nearest sorting facility maybe.
Just use endicia and check the addresses (It is amazing the people that don't know their real address). I have shipped thousands and maybe one was lost. Oh and if you sell expensive items like jewelry etc make sure the label doesn't give them a clue what is being shipped. Something like ABC Inc with a PO Box works good.
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[edited by: buckworks at 7:12 pm (utc) on Jan 27, 2014] [edit reason] Removed promotional link. [/edit]
Having just spent a whole day doing my sales tax... I'd love to have a way to extract all my intrastate orders into something that would automatically apply what county/tax district each one is... take the subtotal for each order, then total each of those into each tax district. Then all I'd have to do is go down the list and take each district total, and fill it into the state's filing pages. The only way to get orders exported out of my cart, is to export as CSV. So I guess you'd have to export all orders, then have something know how to scan through all of it and pick out the intrastate ones.
#1 for me by a landslide is trying to bring more traffic, especially the mysterys of seo - what does work vs what doesn't work. I'm still just rubbing two sticks together and hoping for a spark, as far as seo goes.
#2 would be the way we're at the mercy of those who wish to defraud us. You know the only way to protect yourself is to require a signature on every package and only ship to the billing address on file. But you know if you did that, you wouldn't get many repeat customers and couldn't continue in business. So you just have to hope for the best. Use what tools are out there for prescreening, most importantly your own judgment and experience.