Forum Moderators: buckworks
If anyone on WW has experience with download products using WorldPay then I would appreciate some input on this matter.
I want to start adding download products to my site. The majority of customers are genuine and I want them to get the products instantly via a download link in the email confirmation. I have got a test of this working already.
However is it possible to NOT automatically process orders for customers who have a 'caution' or 'warning' sign from WorldPay. These customers
would then have to wait until the order is manually processed by us.
I've email WorldPay support but there reply (which took ages) didn't make sense. I figured people on WW would be a better bet.
Regards,
Tim
also test for cardholder authentication - if the cardholder has authenticated, then the cautions and warnings are (almost) irrelevant and you get protection from ("i didn't place that order") chargebacks
the value to test is called authentication and it needs to be exploded
in php:
$authArray = explode(".", $authentication)
then the value you need to check is $authArray[3]
a zero indicates the transaction was authenticated
it's all in the docs somewhere .........
Do you have a unique download url each time, or do you just use the same one. I'm curious how to set it up so that it is a unique url and can't be reused.
Any tips on other aspects of distributing downloadable products would be most appreciated.
strictly speaking, worldpay are not supposed to help you write code - you are supposed to write your own code or hire a developer to do it for you - and people don't hire developers and complain when worldpay won't help for free ...............
>>Any tips on other aspects of distributing
>>downloadable products would be most appreciated.
don't - it's a higher fraud risk - distribute by post instead
I wasn't asking WorldPay do write code for me. I was asking there advice on IF their system supported this. Why shouldn't I ask WorldPay a reasonable question, and after the money they make from me, why shouldn't I expect a half decent response.
Mr Noisy,
Your shopping cart system is the place where your download links will be setup. This part of it has nothing to do with WorldPay. They just process the transaction.
I use Click Cart Pro as my shopping cart and I've just tested the download facility, and it seems to work just fine. Now all i need to do is set up the system with WorldPay.
Regards,
Tim
on a general level (with worldpay), if you ask the right questions you'll get the right answers - sometimes answers appear unreasonable because the wrong questions have been asked or the questions need not have been asked at all ........
worldpay have written (fairly big) integration guides which set out everything you'll ever need to know - it's all in the docs ............ (or without any rudeness intended, RTFM!)